Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Results 1 to 3 of 3

    Changing Additional Users details

    This is a discussion on Changing Additional Users details within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; I have two additional users set up on my Sky account but the secondary email address on the accounts no ...

    1. #1
      HamMan's Avatar
      HamMan is offline Sky User Member
      Exchange: Fareham
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Q Hub ER110
      Sky TV: Sky+HD box
      Join Date
      Mar 2007
      Location
      Gosport, Hampshire, UK
      Posts
      34
      Thanks
      14
      Thanked 0 Times in 0 Posts

      Changing Additional Users details

      I have two additional users set up on my Sky account but the secondary email address on the accounts no longer exists. I can see how to add or delete a user but not how to change these details. Can anyone help?


    2. Advertisement
    3. #2
      moleman's Avatar
      moleman is offline Sky User Member
      Exchange: Hadleigh EAHAE
      Broadband ISP: Sky Broadband Unlimited
      Router: SR101 + TL-WR702N
      Sky TV: Sky+HD box
      Join Date
      Sep 2006
      Posts
      833
      Thanks
      10
      Thanked 32 Times in 30 Posts

      Re: Changing Additional Users details

      You have to be logged in as the additional user to change settings.

    4. #3
      seawright's Avatar
      seawright is offline Sky User Member
      Exchange: 02392
      Broadband ISP: Other ISP
      Router: Non Sky Router
      Sky TV: Sky+HD box
      Join Date
      Jul 2012
      Posts
      3,431
      Thanks
      65
      Thanked 372 Times in 363 Posts

      Re: Changing Additional Users details

      You can only create or delete additional users.
      To make changes to an additional users account the additional user must sign into Sky using their own ID and make any required changes by editing entries on the "My Details" page.

      Edit: Moleman beat me to it.

    5. The Following User Says Thank You to seawright For This Useful Post:

      HamMan (03-09-14)

     

     

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2017. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION