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    Can't send e-mail from non-SKy accounts

    This is a discussion on Can't send e-mail from non-SKy accounts within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; I am sure this question must have been asked before, but I cannot find the answer on the forum, so ...

    1. #1
      Enigmaman's Avatar
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      Can't send e-mail from non-SKy accounts

      I am sure this question must have been asked before, but I cannot find the answer on the forum, so if anyone can help, or redirect me to the answer, I would be very grateful.

      Since the "wonderful" migration to Yahoo! I have been unable to send e-mails from my non-Sky e-mail accounts that have been piggy-backing off my Sky account using Windows Live Mail (I am running windows 7). I have had intermittent problems sending from my Sky account.

      Sky's not very helpful technical support had no answer but I suspect there is one. They told me that I did not need to change any settings (I use POP), so why a, I having these problems and is there a solution?


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    3. #2
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      Re: Can't send e-mail from non-SKy accounts

      You need to register the non sky account with the yahoo SMTP server. You will have had to do the same with Google at some time in the past.
      Here is the link to the instructions:
      Send an email from another account | Sky Help

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    5. #3
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      Enigmaman is offline Sky User Member
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      Re: Can't send e-mail from non-SKy accounts

      Thanks - technical support could have told me this when i rang, but didn't!

     

     

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