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    Changing additional user password

    This is a discussion on Changing additional user password within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; Hi, my husband wants to change his password for his email account but he's not the primary user, I am. ...

    1. #1
      silverdogs's Avatar
      silverdogs is offline Sky User Member
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      Changing additional user password

      Hi, my husband wants to change his password for his email account but he's not the primary user, I am. I don't know how to change my own password, never mind his! Help please? Thanks.


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      Scubbie's Avatar
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      Re: Changing additional user password

      He will need to log into the Sky website, using his ID. This is the first piece of his email address (without the @sky.com) if you are unsure.

      Click on 'My Sky', 'Manage My Profile', 'View My Sky Profile' and you should find a link underneath where it shows your 'Username' to 'Reset Password'.

      Follow the on-screen instructions from there.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
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      Re: Changing additional user password

      Excellent, thanks!

     

     

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