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    Accessing email with Android mobile

    This is a discussion on Accessing email with Android mobile within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; I am trying to set up my phone so I can check and send email via sky when out and ...

    1. #1
      dog-man's Avatar
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      Accessing email with Android mobile

      I am trying to set up my phone so I can check and send email via sky when out and about.

      The smtp settings have been accepted, but when I test the imap settings, I just get the test screen appear and it never finishes.

      I am trying the same settings for an Iphone. They seem to suit my phone.
      Port 993, ssl, never delete messages on server.

      I have a samsung galaxy s, which is android based.

      Anyone got any suggestions?



      dog-man


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    3. #2
      I_Hate_Sky_Awnsers's Avatar
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      Re: Accessing email with Android mobile

      Looks like you have the settings correct. See this to check

      Are you setting it up with the email app or the gmail app?

      You can't use the gmail app

      Have you enabled the IMAP forwarding in the sky.com web portal?
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    4. #3
      dog-man's Avatar
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      Re: Accessing email with Android mobile

      Definitely using the email app and not the Gmail app.

      I have enabled imap in sky email settings. Is there anything else to do apart from enabling it?

      I will play around some more later.

      I see that page in the link has port 995 for both pop and Imap.
      I believe it should be 993 for imap, but I have tried both.

      dog-man

    5. #4
      dog-man's Avatar
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      Re: Accessing email with Android mobile

      I now have it working.

      Port 995, ssl accept all certificates, never delete emal on server.

      I did try these settings last night but today they are working.

      One problem I still have is that by selecting 'never delete email on server' I assumed email on the sky server would remain there until downloaded via my desktop via pop. It doesn't.

      Is there a way to achieve this?


      dog-man

    6. #5
      I_Hate_Sky_Awnsers's Avatar
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      Re: Accessing email with Android mobile

      Quote Originally Posted by dog-man View Post
      Definitely using the email app and not the Gmail app.

      I have enabled imap in sky email settings. Is there anything else to do apart from enabling it?

      I will play around some more later.

      I see that page in the link has port 995 for both pop and Imap.
      I believe it should be 993 for imap, but I have tried both.

      dog-man
      Your right about the port number didn't notice that
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    7. #6
      jayhab's Avatar
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      Re: Accessing email with Android mobile

      Quote Originally Posted by I_Hate_Sky_Awnsers View Post
      Are you setting it up with the email app or the gmail app?

      You can't use the gmail app



      Why can't you use the gmail app? It works fine for me on HTC desire!

    8. #7
      I_Hate_Sky_Awnsers's Avatar
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      Re: Accessing email with Android mobile

      You weren't able to before, must have changed

      Must admit I have the same phone as you but haven't checked.
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      Results from http://www.speed.io (Copied on 2011-04-08 16:36:58)
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    9. #8
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      Re: Accessing email with Android mobile

      One problem I still have is that by selecting 'never delete email on server' I assumed email on the sky server would remain there until downloaded via my desktop via pop. It doesn't.
      You can't use both, I think you will have to set your desktop up to use IMAP, not PoP.

      TomD


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    10. #9
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      Re: Accessing email with Android mobile

      OK, I will have a look at that.



      dog-man

     

     

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