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    Sky Email

    This is a discussion on Sky Email within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; you get 5 email address's all of which are webmail based....

    1. #1
      SatDish's Avatar
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      Sky Email

      you get 5 email address's all of which are webmail based.
      "To help would be a great adventure"
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    3. #2
      mfletcher's Avatar
      mfletcher is offline Sky User Member
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      I've been googling but i cant see how to add extra email addresses except by making a phone call to sky, i hoped there would be some web based administration

      - Matthew

    4. #3
      Ratti3's Avatar
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      I believe its done via the portal (www.skybroadband.com), but its slow so can't test it :/

    5. #4
      mfletcher's Avatar
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      It seems ok to me (although i am used to dialup), but after searching for some time i cant see how to add new email accounts. Either via logging in as my existing account or someplace else.

      As regards your outlook2003 setup guide, very usefull. Being a linux user myself i can confirm that it works ok with kmail/thunderbird.

      I used pop.sky.com and smtp.sky.com (have looking at the uptime graphs on netcraft.com).

      I was slightly disappointing that no SSL/TLS encryption is used for sending and plain text authentication is used for both send and recv.

      - Matthew

    6. #5
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      Being a linux user myself i can confirm that it works ok with kmail/thunderbird.
      ahhh we have a candidate for doing the kmail and thunderbird guide


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    7. #6
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      Quote Originally Posted by mfletcher View Post

      I was slightly disappointing that no SSL/TLS encryption is used for sending and plain text authentication is used for both send and recv.

      - Matthew
      they did say they would supply a smtp server but without support so i suppose encryption is to much to hope for, they wasn't even going give users access to smtp it was going to be all web based
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    8. #7
      Ratti3's Avatar
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      @mfletcher

      Have a look under my profile, then there's a small link on that page that takes you away from that portal. I then could not connect after that point.

    9. #8
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      To create additional sky.com email addresses, first go to www.sky.com, login using the main account, go into "My Sky" and follow the options to create additional accounts, complete with usernames and passwords.

      The new email addresses will be in the format username@sky.com, and you can create accounts like fred.bloggs if you want your email address to be in the format fred.bloggs@sky.com

      Note that when you create the additional accounts, there's a box where you type in an email address. This can be anything at all, and DOESN'T affect the name of the @sky.com email account created! (e.g. if you create an account called "fred.bloggs" and put in an email address of "fbloggs@sky.com", the email address will still be fred.bloggs@sky.com). The email box appears to have no effect at all, it's all controlled by the username! Probably a legacy from the www.sky.com site before they even thought about buying Easynet and doing their own emails.

      Once the accounts are created, each of them should be able to log in via the www.skybroadband.com portal to send and receive emails.

      You can access the portal from anywhere (I can do it via my work PC for example).
      Last edited by grumsta; 22-09-06 at 03:56 PM.

    10. #9
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      It's my understanding that the email box is for your CURRENT address, as they emailed my confirmations there.

    11. #10
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      Quote Originally Posted by grumsta View Post
      To create additional sky.com email addresses, first go to www.sky.com, login using the main account, go into "My Sky" and follow the options to create additional accounts, complete with usernames and passwords.

      The new email addresses will be in the format username@sky.com, and you can create accounts like fred.bloggs if you want your email address to be in the format fred.bloggs@sky.com

      Note that when you create the additional accounts, there's a box where you type in an email address. This can be anything at all, and DOESN'T affect the name of the @sky.com email account created! (e.g. if you create an account called "fred.bloggs" and put in an email address of "fbloggs@sky.com", the email address will still be fred.bloggs@sky.com). The email box appears to have no effect at all, it's all controlled by the username! Probably a legacy from the www.sky.com site before they even thought about buying Easynet and doing their own emails.

      Once the accounts are created, each of them should be able to log in via the www.skybroadband.com portal to send and receive emails.

      You can access the portal from anywhere (I can do it via my work PC for example).
      When i enter my username and password, it comes up with the following:
      "You do not have the required permissions to access this service"

      Anybody know why??

     

     
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