Sending Email via own Website Address

[Misplaced]

Hi All,

I hope someone can help. I have my own website and I have been trying to send an email using my email address for my website via Outlook Express but using the SMTP details for Sky; as this is what the instructions are from my website provider.

I keep getting an error message: -

The connection to the server has failed. Account: 'mail.familymcdermott.co.uk', Server: 'smtp.tools.sky.com', Protocol: SMTP, Port: 225, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E

My website provider says it's an issue with my ISP's smtp.

Can anyone help, please?

Mis

[PaulSky]

wrong port number set for ssl

[indefatigable]

yep, wrong port, but you wont be able to send from your own domain on the Sky SMTP server anyway, it changes the reply-to address to your sky.com address.

You'll need to use another SMTP server, one that allows 3rd party traffic, or one specific for your domain

[Misplaced]

thanks for the speedy replies guys.

i have tried changing the port to 225 as suggested by my website but with no joy and looking at the response from indefatigable what i am trying to do is a no goer!!

back to the drawing board, then

mis

[PaulSky]

Its not 225. The Sky SMTP port is 465 for SMTP with SSL.

[moleman]

Take a look at How to apply for a SkyUser SMTP account .It should solve your problems.

[dms05]

Quite. Apply for a SkyUser SMTP account. It's free and always works! Just use the SkyUser SMTP for the 'Send' option of your email client. I do.