My Sky account

[knorpel]

How do you access your account if both username and password are forgotten?? Sky's auto form in these cases is based on knowing one of them + mother's maiden name.
Tip please as SKY does not provide a helpline telephone number.

[Alan b]

Would your username be part of your email address, for example if your address is bloggs@sky.com then your login username would be bloggs..

That is of course only if you have set up a primary email address.

[tester2]

Ring broadband technical support they will give you your username if you tell them you do not know it.
Voila, you can reset your password.
Not sure I understand the do not provide a helpline telephone number comment.

[reddwarfcrew]

i think you can reset your username and pass on the web without knowing either.

https://mysky.sky.com/portal/site/sk...tte.cachetoken


anyhow, the contact us page provides a whole wealth of ways to contact with plenty of phone numbers

Sky.com - Sky Help Centre>Contact Us

[PaulSky]

user name is the first part of your email address (without @sky.com) other than that call sky, take the broadband, technical support, tier 1 option and they can tell you what the account user name is, they can then take you through a password reset to get back into the account.