Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Page 1 of 2 12 LastLast
    Results 1 to 10 of 17

    POP3 error message from outlook

    This is a discussion on POP3 error message from outlook within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; have tried to set up outlook express to take my Sky emails rather than use the web. Everything is set ...

    1. #1
      plne51's Avatar
      plne51 is offline Sky User Member
      Exchange:
      Broadband ISP: Base
      Router: Netgear V1 DG834GT
      Sky TV:
      Join Date
      Feb 2008
      Posts
      1
      Thanks
      0
      Thanked 0 Times in 0 Posts

      POP3 error message from outlook

      have tried to set up outlook express to take my Sky emails rather than use the web. Everything is set up as per the instructions (and confirmed by technical support) but keep getting the following error message when I try to send/receive

      Reached the limit of my knowledge (and that of sky technical support) any ideas?

      Thanx

      Unable to logon to the server using Secure Password Authentication. Account: 'pop.tools.sky.com', Server: 'pop.tools.sky.com', Protocol: POP3, Server Response: '-ERR not supported w40pf309351ugc.0', Port: 995, Secure(SSL): Yes, Server Error: 0x800CCC90, Error Number: 0x800CCC18


    2. Advertisement
    3. #2
      NewsreadeR's Avatar
      NewsreadeR is offline Site Founder
      Exchange: Marshalls Cross
      Broadband ISP: Sky Broadband Unlimited
      Router: Sagem F@ST 2504n
      Sky TV: Sky+HD box
      Join Date
      Aug 2006
      Location
      St Helens
      Posts
      22,212
      Thanks
      108
      Thanked 377 Times in 305 Posts
      Blog Entries
      48

      Re: POP3 error message from outlook





      ~ Never, ever, argue with an idiot. They'll drag you down to their level and beat you with experience ~

      Follow us on Twitter @skyuser

    4. #3
      d_craig2's Avatar
      d_craig2 is offline Sky User Member
      Exchange: 0141
      Broadband ISP: Max
      Router: Netgear V1 DG834GT
      Sky TV:
      Join Date
      Feb 2008
      Posts
      4
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: POP3 error message from outlook

      I have outlook 2003 and can receive emails but not send but it does appear that they are going until I checked my security a week later and discovered all my emails had not been sent (and one of them was for a job that I am desprate to get!). Recently moved to sky and spent 2 hrs on the phone to them last night, god I was so frustrated, I have more knowledge than they do! The telephonist is constantly being told what to do by a third party and I spoke to three of them with someone in the background on every one! Then I discovered this site, I have done every suggestion and even downloaded google pop help which suggested changing the pop3 and smtp to googlemail, which was a complete no no.

      Has anyone discovered the correct setting for sending emails from Outlook 2003 yet, please!

      BTW what a brilliant site!

    5. #4
      NewsreadeR's Avatar
      NewsreadeR is offline Site Founder
      Exchange: Marshalls Cross
      Broadband ISP: Sky Broadband Unlimited
      Router: Sagem F@ST 2504n
      Sky TV: Sky+HD box
      Join Date
      Aug 2006
      Location
      St Helens
      Posts
      22,212
      Thanks
      108
      Thanked 377 Times in 305 Posts
      Blog Entries
      48

      Re: POP3 error message from outlook





      ~ Never, ever, argue with an idiot. They'll drag you down to their level and beat you with experience ~

      Follow us on Twitter @skyuser

    6. #5
      d_craig2's Avatar
      d_craig2 is offline Sky User Member
      Exchange: 0141
      Broadband ISP: Max
      Router: Netgear V1 DG834GT
      Sky TV:
      Join Date
      Feb 2008
      Posts
      4
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: POP3 error message from outlook

      Tried that one last night, sorry didnt work, think I have tried every option on your website! I am ready to cancel with sky, do you know the girl on the phone even told me that it was not a sky issue and that I should contact microsoft direct!

    7. #6
      NewsreadeR's Avatar
      NewsreadeR is offline Site Founder
      Exchange: Marshalls Cross
      Broadband ISP: Sky Broadband Unlimited
      Router: Sagem F@ST 2504n
      Sky TV: Sky+HD box
      Join Date
      Aug 2006
      Location
      St Helens
      Posts
      22,212
      Thanks
      108
      Thanked 377 Times in 305 Posts
      Blog Entries
      48

      Re: POP3 error message from outlook

      I know its silly, but you have enabled the POP?




      ~ Never, ever, argue with an idiot. They'll drag you down to their level and beat you with experience ~

      Follow us on Twitter @skyuser

    8. #7
      d_craig2's Avatar
      d_craig2 is offline Sky User Member
      Exchange: 0141
      Broadband ISP: Max
      Router: Netgear V1 DG834GT
      Sky TV:
      Join Date
      Feb 2008
      Posts
      4
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: POP3 error message from outlook

      Yes, did that first, now get double copies of incoming emails, but the idiots at sky told me how to do that. I am quite good on computers and have been with different service providers and have always used outlook as my emailer, this is the first time I have ever experienced problems with it and I know it is skys settings

    9. #8
      eyemdee's Avatar
      eyemdee is offline Sky User Member
      Exchange: EMMNSFI
      Broadband ISP: Sky Broadband Unlimited
      Router: Sky Hub SR102
      Sky TV: Sky+HD box
      Join Date
      May 2007
      Posts
      716
      Thanks
      4
      Thanked 1 Time in 1 Post

      Re: POP3 error message from outlook

      Quote Originally Posted by d_craig2 View Post
      Tried that one last night, sorry didnt work, think I have tried every option on your website! I am ready to cancel with sky, do you know the girl on the phone even told me that it was not a sky issue and that I should contact microsoft direct!
      Not sure but I think you need to upgrade Outlook to SP3 so she might not have been far wrong.

    10. #9
      NewsreadeR's Avatar
      NewsreadeR is offline Site Founder
      Exchange: Marshalls Cross
      Broadband ISP: Sky Broadband Unlimited
      Router: Sagem F@ST 2504n
      Sky TV: Sky+HD box
      Join Date
      Aug 2006
      Location
      St Helens
      Posts
      22,212
      Thanks
      108
      Thanked 377 Times in 305 Posts
      Blog Entries
      48

      Re: POP3 error message from outlook

      Quote Originally Posted by d_craig2 View Post
      Yes, did that first, now get double copies of incoming emails, but the idiots at sky told me how to do that. I am quite good on computers and have been with different service providers and have always used outlook as my emailer, this is the first time I have ever experienced problems with it and I know it is skys settings
      Can you try it with Outlook Express? Or Windows Mail if on Vista?




      ~ Never, ever, argue with an idiot. They'll drag you down to their level and beat you with experience ~

      Follow us on Twitter @skyuser

    11. #10
      d_craig2's Avatar
      d_craig2 is offline Sky User Member
      Exchange: 0141
      Broadband ISP: Max
      Router: Netgear V1 DG834GT
      Sky TV:
      Join Date
      Feb 2008
      Posts
      4
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: POP3 error message from outlook

      Did that last night also, this is so frustrating, just want to use outlook!

     

     
    Page 1 of 2 12 LastLast

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2017. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION