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    How to view bills online w/Sky Portal

    This is a discussion on How to view bills online w/Sky Portal within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; Hi there, I got a letter stating that Sky had changed me onto online bill viewing because everyone is doing ...

    1. #1
      ::Lisa::'s Avatar
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      How to view bills online w/Sky Portal

      Hi there,

      I got a letter stating that Sky had changed me onto online bill viewing because everyone is doing the paper saving thing to save the environment. OK fair enough, I don't mind. However, I've lost my bill anyway and budgeting at the end of this month and trying to see how much I have left over. Thing is the instructions on Sky Portal help only state how to view the bill on your TV. I can't do that as my TV is on opposite side of room from the only 1 BT line socket we have. Then it states login to Sky.com to view your account online. That's all it says.

      I did the ask Sky 'Sally' bot thing and it states this...

      Please note that you can view your bills and make payments online. Log into sky.com/mysky, follow the 'Manage your Sky Account' link and choose 'View bills.
      Is it just me as there is absolutely no option to "Manage my Sky account" after I login. All I have is "manage my Sky profile" which only edits my password, security question but not able to view my bills.

      Please could someone direct me how I view my bills? I would be very grateful.

      Thanks,
      -Lisa


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    3. #2
      youravinalarrrf's Avatar
      youravinalarrrf is offline Sky User Beta tester
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      Re: How to view bills online w/Sky Portal

      Sounds like you logging on as an additional user and NOT as the original Sky account holder. You need to log on using the original account holder username and password to view your bill.

    4. #3
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      Re: How to view bills online w/Sky Portal

      It sounds like you are not logged in with your master account name and password. Under the Master account the first option when logged in is to "manage your sky account"
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    5. #4
      ::Lisa::'s Avatar
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      Re: How to view bills online w/Sky Portal

      Quote Originally Posted by youravinalarrrf View Post
      Sounds like you logging on as an additional user and NOT as the original Sky account holder. You need to log on using the original account holder username and password to view your bill.
      Quote Originally Posted by the_sky_goat View Post
      It sounds like you are not logged in with your master account name and password. Under the Master account the first option when logged in is to "manage your sky account"
      ^^ Thank you to the both of you. To be honest I thought the one I was using was the master account but it turned out I made a new one as I wanted to match my other email addresses. D'oh! lol

      Thanks ever so much for quick replies. Have logged in and seen the bills now. Cheers! x x
      Last edited by ::Lisa::; 25-11-07 at 03:58 PM.

     

     

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