Outlook receives OK but sending gives error

[wackychad]

Whatever email address I try and send to I get a message back with title

Mail delivery failed: returning message to sender

and content

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:

**@**.com
Unknown user

from

Mailer-Daemon@read3

(I have changed the returned email address in the above example)

I can login and send from Sky's gruesomely slow web portal.

Outlook's 'Test Account Settings' button works fine and all the tests pass.

Anyone got any ideas what's wrong please?

[The Doctor]

If its coming back from the server perhaps its not recognising the address or maybe the inbox is full?

no sure hopefully someone a bit more clued on the email server side can help.

can you send to that email address from another acount just to test?

[Wheelie]

I have just tried to send a test email and got the following error

*** Sending pending mail from account 'SKY' @ 14/09/2006 09:18 ***
Connecting to: 'smtp.sky.com'
Connect.c[465] MailMgr.dll
Failed to send one or more pending messages.
WINSOCK Error: Connection refused. (The requested mail service is not running on the designated server. Verify the server name or contact your System Administrator).
Connection to socket failed.

[The Doctor]

o well looks like the email server is having some problems again
There are a lot of ongoing issues for the email and website longin at the moment , was told they have not got an ETA on fixing it yet.

[youravinalarrrf]

Now resolved!!! I had my Outgoing mail server (SMTP) set to mail.sky.com instead of smtp.sky.com..........what a prat!!

[essex mark]

just connected eithout using the SKY Cd as per preious posts however cannot access sky email (have set it up as per other posting instructions under Outlook Express 6)
tried writing to custmer services to ask about this and got this message;

The message could not be sent because one of the recipients was rejected by the server. The rejected e-mail address was 'BroadbandTechnicalSupport@BSkyB.com'. Subject 'Problems with sky broadband -unable to sign in or colect sky mail', Account: 'mark a', Server: 'smtp.virgin.net', Protocol: SMTP, Server Response: '550 RCPT TO:<BroadbandTechnicalSupport@BSkyB.com> Relaying not allowed - please use SMTP AUTH', Port: 25, Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC79
translations into layman's english appreciated
as it suggests, am receiving my Virgin net email and can email virgin account to virgin account

[NewsreadeR]

'smtp.virgin.net'

Change that to the Sky one - smtp.sky.com

http://www.skyuser.co.uk/forum/view-outlook.html

Relaying means you can abuse a mail server in laymans terms, ie pretend to be someone else and send shed loads of email, to make it look like someone on a different network is sending it.

[webby37]

Originally Posted by wackychad

Whatever email address I try and send to I get a message back with title

Mail delivery failed: returning message to sender

and content

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:

**@**.com
Unknown user

from

Mailer-Daemon@read3

(I have changed the returned email address in the above example)

I can login and send from Sky's gruesomely slow web portal.

Outlook's 'Test Account Settings' button works fine and all the tests pass.

Anyone got any ideas what's wrong please?

I have set up my sky account on Outlook 2003. I can recieve emails fine and can reply to those I have recieved..

The problem is when I try to send an email to an address that iI type in that isnt an email address I am replying to I get this message:

Task 'http://bband.sky.com-sending' reported error (0x800cccf4):'unknown error 0x800cccf4'

Any ideas??

Ta

Webby