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    Tech Support Are Useless. Can't Get Into Sky Portal

    This is a discussion on Tech Support Are Useless. Can't Get Into Sky Portal within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; Tried logging in under the password that sky sent me and it doesn't work. Contacted them and they gave me ...

    1. #1
      spurs_nut's Avatar
      spurs_nut is offline Sky User Member
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      Angry Tech Support Are Useless. Can't Get Into Sky Portal

      Tried logging in under the password that sky sent me and it doesn't work.

      Contacted them and they gave me the response of having to change my password, but the only thing is my security question is wrong. I know what the answer should be but it's saying its not correct.

      Contacted them again and they said they would reset my account and I will be able to change the password with the correct answer to my security question, but it takes 3 days. This was a week ago and still I can't log in.

      Contacted them again and the guy on the phone said he would have to email the tech team to solve the problem. I THOUGHT THAT WAS WHO I WAS BLOODY SPEAKING TO!!!!!!!!!!!!!

      3 emails sent on the subject and still no reply.

      I don't know what else I can do. There's no way I am phoning them on their 0870 numbers anymore.

      Looks like I'm stuck without email.

      Sky are a joke.


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    3. #2
      fihart's Avatar
      fihart is offline Sky User Member
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      Re: Tech Support Are Useless. Can't Get Into Sky Portal

      There's no good reason to visit the Sky portal. The e-mail service is indifferent -- and why would you want to get stuck with your ISP's e-mail address ? What happens if you change ISP ?

      Recommend a visit to Yahoo, Hotmail, Google mail.

     

     

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