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    SkyBroadband portal down quite frequently ?

    This is a discussion on SkyBroadband portal down quite frequently ? within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; Hello All, I am a newbie to Sky and this forum. Virgin completly annoyed me with there shocking amount of ...

    1. #1
      reynolc1's Avatar
      reynolc1 is offline Sky User Member
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      Question SkyBroadband portal down quite frequently ?

      Hello All,

      I am a newbie to Sky and this forum.

      Virgin completly annoyed me with there shocking amount of drops in service
      for Internet access and the TV going off at the most inconvenient times.
      So i took the plunge and had Sky TV installed last week after 7 years with Virgin Media ( used to be telewest )

      Had the TV in for a week seems to be fine. Very impressed to be honest.

      Installed my Sky rebranded Netgear router last night which worked straight away to be honest, set up pop3 accounts in Outlook and created some new e-mail addresses, everythig ok accept for the Sky Broadband - Home portal
      for webmail etc....seems to be offline a hell of a lot, in my area in the midlands anyway. Also when it is online and you can log in it's very slow, anybody else have these issues ?

      Hopefully just a blip as i'm only paying 5 a month for the Mid service which to be honest is fine for me surfing and recieving e-mails on an evening.


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    3. #2
      murdock's Avatar
      murdock is offline Sky User Member
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      Re: SkyBroadband portal down quite frequently ?

      Quote Originally Posted by reynolc1 View Post
      Hello All, everythig ok accept for the Sky Broadband - Home portal
      for webmail etc....seems to be offline a hell of a lot, in my area in the midlands anyway. Also when it is online and you can log in it's very slow, anybody else have these issues ?

      Welcome reynolc1

      I doubt this is a blip.
      When I joined Sky BB 8 months ago users were
      having similar problems.
      I decided not to use the Sky portal, software and email.

      My Max. Faster, Cheaper, Better.

    4. #3
      PeteC's Avatar
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      Re: SkyBroadband portal down quite frequently ?

      Welcome to the community bud,

      nah it's never worked for me either - i managed to setup mu pop3 ( for limit warnings etc) using the leaflet i got with my username and password on..

      i haven't ever been able to get into it - it just tells me to login to the mysky protal then try again and i do and nothing happens..

      from what i have heard, we aren't missing much anyway - it's just a shop i think

    5. #4
      Alan b's Avatar
      Alan b is offline Sky User Member
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      Re: SkyBroadband portal down quite frequently ?

      The Sky poirtal and MySky are much improved now as there is a hole host of things you do, from, stuff like changing your pin (required for watching some movies before the watershed), to setting up Sky Anytime and upgrading your TV package, and to setting up your mobile for the Sky plus record features. You can know view your Sky bills and see a breakdown of what you are paying.

      I was one of the lucky ones in that the portal worked from day one. I set my Brother up yesterday and his worked straight away as well so I don't know why it works for some and not others.

    6. #5
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      chewyleopard is offline Sky User Member
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      Re: SkyBroadband portal down quite frequently ?

      Don't bother with Sky's email service it's pant's tried consistantly for the first 3 days to login and setup a email account never managed to so I gave up and just use my gmail account (it's brilliant) glad I never persisted with setting up a Sky email account I'd have pulled all my hair out by now

      Hope this helps

      www.gmail.com

     

     

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