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    smtp problem.. i think

    This is a discussion on smtp problem.. i think within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; Just found the site. What a god send. Hope someone can help. I'm trying to set up sky e-mail in ...

    1. #1
      danieladammartin's Avatar
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      Question smtp problem.. i think

      Just found the site. What a god send.

      Hope someone can help. I'm trying to set up sky e-mail in outlook (windows vista), i can receive mail but i cant send. This is the message i get a few seconds after attempting to send mail:

      Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Subject '', Account: 'sky.com', Server: 'sky.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10053, Error Number: 0x800CCC0F

      Its probably something simple, but i'm not the brightest on these computer thingy's.
      I have put sky.smtp.com as the smtp address. Is this right?

      Hope someone can help. It would be appreciated.

      Ta.



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      Re: smtp problem.. i think

      should be smtp.sky.com

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      Re: smtp problem.. i think

      Sorry,

      that was a typing error on the post. it is set to smtp.sky.com.

      Any ideas anyone??

      Sorry.

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      Re: smtp problem.. i think

      Do you use MacAfee, if so it be be related to this. Tryind disablling it and see if your mail works.

      You could also try reading this:

      How to troubleshoot error messages that you receive when try to send and receive e-mail in Outlook and in Outlook Express

     

     

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