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    Trouble Logging into Sky BB Portal

    This is a discussion on Trouble Logging into Sky BB Portal within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; Is anyone else having trouble logging into the broadband portal? Sky Broadband - Home When I try to log in ...

    1. #1
      Murph's Avatar
      Murph is offline Sky User Member
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      Trouble Logging into Sky BB Portal

      Is anyone else having trouble logging into the broadband portal?

      Sky Broadband - Home

      When I try to log in it just sits there with the progress bar at the bottom of the page filling up ever so slowly before starting again.

      I know for a fact the login details are correct as I've just used them to log into the Sky TV portal.

      I tried it using Fire Fox and I got the following error message

      "The page isn't redirecting properly

      Firefox has detercted that the server is redirecting the request for this address in a way that will never complete

      This problem can sometimes be caused by disabled or refusing to accept cookies"

      I've checked the cookie setting on both IE and Fire Fox and as far as I can tell it's all set up correctly.

      Is it just me who has this problem?

      Cheers
      Murph


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    3. #2
      Murph's Avatar
      Murph is offline Sky User Member
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      Re: Trouble Logging into Sky BB Portal

      odd. I logged into the Sky TV portal and changed my password. Tried to log into the BB portal but got the same result. went back and changed the password a 2nd time and this time it let me in.

      So just ignore this thread. Or delete it.

    4. #3
      PeteC's Avatar
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      Re: Trouble Logging into Sky BB Portal

      well ive done that 3 times and it still does not work for me so it's still an issue for some of us

    5. #4
      Alan b's Avatar
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      Re: Trouble Logging into Sky BB Portal

      I must be one of the lucky ones as the Sky Portal has worked for me since day one.

     

     

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