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    Want DLM reset after work on line

    This is a discussion on Want DLM reset after work on line within the Sky & DLM forums, part of the Sky Broadband help and support category; Hi All I recently had a problem with a lot of noise on my phone line. Openreach came out and ...

    1. #1
      railfrog's Avatar
      railfrog is offline Sky User Member
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      Want DLM reset after work on line

      Hi All

      I recently had a problem with a lot of noise on my phone line. Openreach came out and fixed the problem and line is now good.

      The first DLM process took place while the line was not 100%.
      Because of my closeness to the exchange < 250 mtrs I believe I can achieve the full potential of the line, so would like DLM reset to try it.

      Stats at the moment are:

      Broadband Link Downstream Upstream
      Connection Speed 64031 kbps 20000 kbps
      Line Attenuation 14.3 dB 0.0 dB
      Noise Margin 5.7 dB 7.7 dB

      Am I right in saying that it could be better, or is it best left alone?

      Edit: my bad, I am < 250 mtrs from the green cabinet I am connected to. The actual exchange is 1.46 KM away
      Last edited by railfrog; 14-08-17 at 09:29 AM.


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    3. #2
      seawright's Avatar
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      Re: Want DLM reset after work on line

      With a downstream noise margin of < 6 dBs I doubt that you will be able to persuade Sky to reset DLM. Not saying that it couldn't be better but it could just as easily be worse. Probably best to leave it alone.

      Is the speed better now that Openreach have cleared the fault?

    4. #3
      railfrog's Avatar
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      Re: Want DLM reset after work on line

      Quote Originally Posted by seawright View Post
      Is the speed better now that Openreach have cleared the fault?
      No. The speed has not changed.

    5. #4
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      Re: Want DLM reset after work on line

      Those figures are about the same as mine- as are your distances. Leave it, if you reset it you'll probably lose some DS speed as it will sync at 6db or just above.
      --------------------------------------------------------
      Artificial Intelligence is no match for Natural Stupidity.
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