Dlm seemed to have finished.
So i rang sky, took ages to get through cst, but once through he managed to put my speed right up. He also said that he has set it to 20.5mb, but its syncing less. he said it might go up in a few days.
heres my stats:
ADSL Link Downstream Upstream
Connection Speed 19513 kbps 1016 kbps
Line Attenuation 20.5 db 12.2 db
Noise Margin 7.0 db 7.5 db
Is there anyway i could increse the result on the speed test by fitting a new face plate. Because I am using a 20metre rj11 extension to connect my router.