DLM Update from Sky

[Kbramman]

Like others I'll be looking forward to the opt out option.

My line is as good as it'll get, and I'm more than happy with my pings etc

[dholdi]

I agree entirely with youravinalaffs sentiments. At the moment I'm not effected but I feel sorry for those who have had this thrust upon them with no explanation etc, apart from the info on this site. When will Sky learn that their customers should come first ?

[NewsreadeR]

Guys - please don't shoot the messenger. We just wanted answers to some questions, which we have now had.

[dholdi]

Guys - please don't shoot the messenger.

My comment wasnt aimed at you or the site m8 - hence the "no explanation etc, apart from the info on this site" bit

[NewsreadeR]

Didn't think it was Dave, its just an observation I wished to make in respect of the comments. We wanted to know what was going on and how we could help, just like everyone else does.

[garyhopkin]

all i can say is i feel sorry for the indian gentleman called "derek" that answers my phone call first thing monday morning.

[SatDish]

Just remember "Derek" is just an employee who has no control over what happens

[Alan b]

Hi Alan

I have just changed 6) after a quick phone call a few minutes ago.

That is good to hear, cheers.

[NewsreadeR]

lol - I was too black and white.

[youravinalarrrf]

Guys - please don't shoot the messenger. We just wanted answers to some questions, which we have now had.

My comments were definitely NOT aimed at you or this site but that pink and fluffy corporate cobblers really ticks me off!

From my past experience of dealing with Sky it is totally believable that they never even considered what the customer would experience prior to implementing this trial. As stated elsewhere in this and other threads most customers would probably not even be aware that anything was going on until they experienced severe connection/speed problems.......and the immediate first fix........to automatically reset the router........so what do they expect?

i work in sky broadband so basicly the DLM is one of our new systems which is an automatic system.

if the DLM is working on your line it will take up to 10 days but WE ASK YOU TO LEAVE YOUR ROUTERS PLUGED IN AND LEFT ON FOR THE 10 DAYS!!!!
otherwise it can take longer.

u will no if the DLM is on your line, because you connection speed will start to fall every day.

after the 10 days your connection speed will shoot back up and will be stronger than ever.

after this u will never ever have a slow connection again with sky unless u ulter it yourself or recive any virises

I think the above statement (if true) just goes to show that the left hand doesn't have a clue what the right hand is doing and yet another one of Baldrick McTavish's cunning plans has gone **** up at the first hurdle!

Correct me if I'm wrong but I believe we've been here before not so long ago with the skoogle email debacle.........when will they ever learn?........all they have to do is COMMUNICATE with their paying customers!