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Sky to perform a spot of ADSL line management on some 300,000 lines

This is a discussion on Sky to perform a spot of ADSL line management on some 300,000 lines within the Sky & DLM forums, part of the Sky Broadband help and support category; Still cooking The ping is better, as is the uplink speed, lost a meg in the downlink, but stability is ...

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  #521  
Old 26-06-08, 09:03 PM
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Re: Sky to perform a spot of ADSL line management on some 300,000 lines

Still cooking



The ping is better, as is the uplink speed, lost a meg in the downlink, but stability is now rock solid (I can actually watch iPlayer and YouTube - not sure if that is a blessing really )
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  #522  
Old 26-06-08, 09:05 PM
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Re: Sky to perform a spot of ADSL line management on some 300,000 lines

just been on the phone for nearlly 2 hours on the 0844 number i got a ticket number to get this dlm removed and my line reset , being on hold for that long is just madness so ill try again later tonight
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  #523  
Old 26-06-08, 09:09 PM
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Re: Sky to perform a spot of ADSL line management on some 300,000 lines

DLM won't be removed, it can't be as yet, but it can be reconfigured. just be aware that any changes made might get undone if DLM is still running...changes won't be permanent until DLM has completed
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  #524  
Old 26-06-08, 09:13 PM
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Re: Sky to perform a spot of ADSL line management on some 300,000 lines

it was said earlier that it can be removed if it is causing unstable lines and its causing my line to perform like a bag of c++p loads of disconnections loads of slowness and a very shoddy expierience on the net , from a decent 16mbit connection to a bag of c++p , im on day 11 of this dlm stuff so im gonna see wht can be done later hopefully they can get this sorted out asap
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  #525  
Old 26-06-08, 09:15 PM
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Re: Sky to perform a spot of ADSL line management on some 300,000 lines

i dunno whats worse this dlm or the bt ipstream profiling system least with the bt profiling it only takes 3 days this takes forever to find out what ?
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  #526  
Old 26-06-08, 09:23 PM
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Re: Sky to perform a spot of ADSL line management on some 300,000 lines

it can't be removed - only worked on until finished...only 2 people i know who've had it removed are both managers at Sky that got done for no reason!!
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  #527  
Old 26-06-08, 09:26 PM
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Re: Sky to perform a spot of ADSL line management on some 300,000 lines

Quote:
Originally Posted by iangilf View Post
this takes forever to find out what ?
In your case, and a few others that have also posted - good question.
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  #528  
Old 26-06-08, 09:39 PM
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Re: Sky to perform a spot of ADSL line management on some 300,000 lines

lol@ managers so screw the customers as long as the managers are alright
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  #529  
Old 26-06-08, 09:48 PM
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Re: Sky to perform a spot of ADSL line management on some 300,000 lines

i know!! just shows how little has been thought of with this DLM...

most lines that started beginning of the month are finished and people are getting lines back to normal so not quite sure what DLM was for...i do know a LOT of people have benefitted from it. more than have been adversly affected
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  #530  
Old 26-06-08, 09:52 PM
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Re: Sky to perform a spot of ADSL line management on some 300,000 lines

yep its great its helped alot of other users and its good it has worked to benefit people but sky should be helping the ones that it hasnt helped a bit more instead of saying oh you gotter wait 10 days or maybe 20 days in bad cases these are the people that need help and would be nice of sky to help us out a bit here
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LinkBack to this Thread: http://www.skyuser.co.uk/forum/sky-dlm/22335-sky-perform-spot-adsl-line-management-some-300-000-lines.html
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