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    Randomly unable to download Sky Boxsets

    This is a discussion on Randomly unable to download Sky Boxsets within the Sky On Demand forums, part of the Other Sky help and support category; Hi All, I seem to have a very random issue with Sky Boxsets. Sometimes I can download them with no ...

    1. #1
      thereallgriffins's Avatar
      thereallgriffins is offline Sky User Member
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      Post Randomly unable to download Sky Boxsets

      Hi All,

      I seem to have a very random issue with Sky Boxsets. Sometimes I can download them with no problems, and other times, they fail before they even start.

      "Failed Rec. Unavailable item."

      What makes this worse, is it is not all boxsets. Also everything else works fine. I can download from any of the on demand services without any issues, and my internet (Plus.net) is working fine.

      Is this possibly a router setting? or something with my Sky Box?

      I have changed/checked all the cables connecting the Sky+ box to the router.


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    3. #2
      SadBloke's Avatar
      SadBloke is offline Sky User Member
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      Re: Randomly unable to download Sky Boxsets

      Are you still on the old HD package? I find that I can download content from on demand by selecting the HD version but not from certain boxsets which are trying to deliver the SD version.

     

     

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