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    problems signing up for sky broadband

    This is a discussion on problems signing up for sky broadband within the Sky Broadband forums, part of the Joining or leaving Sky category; hello, hope this is the correct forum for my post and question. i m thinking off joining in the 4 ...

    1. #1
      treeman's Avatar
      treeman is offline Sky User Member
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      problems signing up for sky broadband

      hello, hope this is the correct forum for my post and question. i m thinking off joining in the 4 months when my contract with o2 ends.

      i am thinking off jining sky broadband and phone service but i am having some problems.
      when i try my phone number and address it comes back with that i can only get the sky connect 17.50 service but i do no my line enabbled for 7.50. my exchange is davidson mains , edinburgh and my postcode is eh4 4sf was enabbled by bt some time ago. here a copy from my exchange info below.

      BT ADSL broadband availability

      You are connected to the Davidson Mains telephone exchange.
      ADSL is available in your area
      Your exchange is also enabled for ADSL Max services
      Your exchange is also enabled for ADSL2+ services

      According to BT Wholesale, your phone line should be able to support

      up to 2Mbps via ADSL
      5.5Mbps or greater ADSL connection via ADSL Max
      7Mbps or greater via ADSL2+

      Standard ADSL RAG results
      You can receive 2Mbps ADSL
      You can receive 1Mbps ADSL
      You can receive 512kbps ADSL
      You can receive 256kbps ADSL
      However, there is another service on your phone line (e.g. ADSL, LLU, DACS, etc) that would prevent you from ordering a new ADSL connection.

      Your BT ADSL code is: GEGEGEC



      hope that someone can tell me i there is aything that can be done to help me.

      thanks for any help anyone can give me

      treeman


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    3. #2
      Scubbie's Avatar
      Scubbie is offline Sky User Moderator
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      Re: problems signing up for sky broadband

      Sky hasn't yet installed their equipment in your exchange, so you can't get Sky Broadband Unlimited. Currently you can only sign up to Sky Broadband Connect and no regular member of this site would recommend that. Take a look at the SamKnows link below. On the right-hand side you will see a list of LLU providers.

      SamKnows - Broadband Availability - Davidson Mains (ESDAV) Exchange

      I would suggest that you keep an eye on the SamKnows site to see if and when Sky installs their equipment. Sky's Sales teams have been known to mislead customers in the past and suggest that it would be within the next 3 months.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

    4. #3
      treeman's Avatar
      treeman is offline Sky User Member
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      Re: problems signing up for sky broadband

      hi scubbie,

      thanks for clearing that up for me, much aprecited!

      cheers,

      treeman

     

     

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