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    Moving Home - Broadband and Email Accounts

    This is a discussion on Moving Home - Broadband and Email Accounts within the Sky Broadband forums, part of the Joining or leaving Sky category; We are due to move home soon and have been advised by Sky that we cannot get their Unlimited Broadband ...

    1. #1
      craigp79's Avatar
      craigp79 is offline Sky User Member
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      Moving Home - Broadband and Email Accounts

      We are due to move home soon and have been advised by Sky that we cannot get their Unlimited Broadband connection at our new address and will have to transfer to their Connect package. The customer advisor suggested that there are alternative companies out there (eg BT) that can provide a faster and cheaper service in our new area.

      My question is, if we cancel our broadband connection with Sky (but retain our Sky TV package) will we lose the use of and access to our Sky email addresses?

      Hope someone can help.


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    3. #2
      Scubbie's Avatar
      Scubbie is offline Sky User Moderator
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      Re: Moving Home - Broadband and Email Accounts

      Sky email is for life, unlike BT's.

      So long as you regularly access it, then it will stay open.

      Personally I would never go to BT. Check which LLU providers are available at you new address and go to them first. PlusNet is a good alternative at the moment. They offer a reasonable all round package.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

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      NewsreadeR's Avatar
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      Re: Moving Home - Broadband and Email Accounts

      Sky email accounts are for life afaik - I think you just have to login every now and again / use it etc




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      Re: Moving Home - Broadband and Email Accounts

      ^^^Snap.




      ~ Never, ever, argue with an idiot. They'll drag you down to their level and beat you with experience ~

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