Have you enabled POP within your Sky Email account?:
Before you can configure your email program, you will need to enable POP within your
Sky Email account
Configure your email program:
1. Log in to your BlackBerry Internet Service account.
2. Click Profile along the top of the Home Page.
3. Click other email accounts in the Email Accounts section.
4. Click Add Account.
5. Enter your email address in the Email Address field
6. Enter your Sky.com username (including @sky.com) in the User Name field.
7. Enter your Sky.com password in the Password field and re-enter it is in the Re-enter password field.
8. Click Submit.
If your BlackBerry account was successfully configured, you'll see the BlackBerry Email Accounts page. You're finished!
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