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    Am I On The Change?

    This is a discussion on Am I On The Change? within the Sky Broadband help forums, part of the Sky Broadband help and support category; Just a quickie, I have done the search thing and spent ages looking through threads but I know there are ...

    1. #1
      Decker's Avatar
      Decker is offline Sky User Member
      Exchange: Cwmbran SWCRS
      Broadband ISP: Max
      Router: Netgear V1 DG834GT
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      Am I On The Change?

      Just a quickie, I have done the search thing and spent ages looking through threads but I know there are quite a few of you here who can give me an answer straight away......

      Eventually got the MAC from Orange.........real hard work

      Did the application for Sky BB online

      Registered with BT.com and did an order search.... it says this....

      Account number SW******** Phone number 01633******
      Order reference ********
      Placed 09 Mar 2007
      Description CHANGE
      Appointment No date yet
      Date due 20 Mar 2007
      Status In progress
      Last update 09 Mar 2007
      Notes Your order is in progress.
      Description PROVIDE
      Product nameLLU LINE SHARE PSTN
      Quantity 1
      Cost Rental 0.0 0.0
      Description PROVIDE
      Product nameSMPF TO SMPF MIG. ON TACTICAL
      Quantity 1
      Cost Rental 0.0 0.0

      Does this mean I'm on my way???????

      Thanks in advance


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    3. #2
      CYMRAES's Avatar
      CYMRAES is offline Sky User Member
      Exchange:
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      Router: Sagem F@ST 2504
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      Re: Am I On The Change?

      Hi Decker,
      I ordered 1st March (having had MAC from ntlfreedom) and received router 3 days later. I made an order check like you as I had not heard from sky, and where it stated DATE DUE it said 12th March. I then received a letter from sky stating that the estimated date for connection was 12th March but added that I should allow 3 days after the date just in case. Well today is the 10th and this morning I was connected - two days early!

      So to me I would say you are on your way - Date due 20 Mar 2007, and you will probably get a letter from sky informing you of this ... at least that is what happened to me.

      I hope you have a smooth transaction as I did.

    4. #3
      Decker's Avatar
      Decker is offline Sky User Member
      Exchange: Cwmbran SWCRS
      Broadband ISP: Max
      Router: Netgear V1 DG834GT
      Sky TV:
      Join Date
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      Re: Am I On The Change?

      Cheers CYMRAES,

      Here's to hoping it does....

      Haven't had any technical problems with Orange, just with having a 40 odd quid a month Sky+ deal, I thought I would shave a little of the 17.99 for 1mb/2GB rip off.

      Got a little frustrating with the MAC so I can probably understand peoples comments about OCS being poor. Cost me about 30 on Skype during the 10 days (not in UK at moment) and in the end I was given it over the phone.... strange that because if I would have accepted being fobbed off again I would not have got the MAC until Monday........ maybe!!!!!!!!!

      Like a little terrier..... I wouldn't let go...... well worth the 30.....


      Dek

     

     

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