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    Still on Old ISP but Sky think I am with them

    This is a discussion on Still on Old ISP but Sky think I am with them within the Sky Broadband help forums, part of the Sky Broadband help and support category; Still getting logged on over my old ISP and adslguide.org.uk tell me tha tI am still with the old ISP ...

    1. #1
      newbuilder's Avatar
      newbuilder is offline Sky User Member
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      Still on Old ISP but Sky think I am with them

      Still getting logged on over my old ISP and adslguide.org.uk tell me tha tI am still with the old ISP but on phoning Sky I was connected to the Connect package today by BT and my router is to be despatched imminently.

      So how long will I keep my old ISP log in and connection?

      It is really slow but at least I have one

      when this goes I will be without Sky B/Band until the router arrives - they have estimated a Friday delivery by the time it is programmed shipped to Unipart and then Unipart to Parceline.


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    3. #2
      maxping's Avatar
      maxping is offline Sky User Member
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      Re: Still on Old ISP but Sky think I am with them

      Why do they send the router after your activation day?

    4. #3
      newbuilder's Avatar
      newbuilder is offline Sky User Member
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      Re: Still on Old ISP but Sky think I am with them

      Basically

      sky sendf an order request and date to Bt,

      Bt send an okay back - the router is then sent.

      Bt are playing funny gits at the moment and the step above is done on the date they transfer the line so routers are late.

      So how long will I hold on to my old ISP?

    5. #4
      maxping's Avatar
      maxping is offline Sky User Member
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      Re: Still on Old ISP but Sky think I am with them

      Thanks for the info ,BT don't you just love them

     

     

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