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    Query about BT tracker order - connect to max

    This is a discussion on Query about BT tracker order - connect to max within the Sky Broadband help forums, part of the Sky Broadband help and support category; right I have been transferred over to the max package, all i noticed was that the router just rebooted itself, ...

    1. #11
      gurvy's Avatar
      gurvy is offline Sky User Member
      Exchange: Great Barr
      Broadband ISP: Max - 14MB - ADSL2
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      Re: Query about BT tracker order - connect to max

      right I have been transferred over to the max package, all i noticed was that the router just rebooted itself, no downtime. But like others they have capped me, line attn has increased from 31 to 33.

      Can I get an expert to look at my stats and see if there's a problem...

      ADSL Link Downstream Upstream
      Connection Speed 8096 kbps 768 kbps
      Line Attenuation 33.0 db 21.0 db
      Noise Margin 13.0 db 13.0 db


      /usr/sbin/adslctl: ADSL driver and PHY status
      Status: Showtime Channel: INTR, Upstream rate = 768 Kbps, Downstream rate = 8096 Kbps
      Link Power State: L0
      Mode: G.DMT
      Channel: Interleave
      Trellis: ON
      Line Status: No Defect
      Training Status: Showtime
      Down Up
      SNR (dB): 13.0 13.0
      Attn(dB): 33.0 21.0
      Pwr(dBm): 19.8 7.3
      Max(Kbps): 10240 1280
      Rate (Kbps): 8096 768
      G.dmt framing
      K: 254(0) 25
      R: 12 16
      S: 1 8
      D: 64 8
      ADSL2 framing
      MSGc: 1 1
      B: 254 25
      M: 1 8
      T: 1 1
      R: 12 16
      S: 1.0470 8.6153
      L: 2040 208
      D: 64 8
      Counters
      SF: 18642 18640
      SFErr: 0 0
      RS: 2535420 158440
      RSCorr: 7 0
      RSUnCorr: 0 0

      HEC: 0 0
      OCD: 0 0
      LCD: 0 0
      Total Cells: 6062618 0
      Data Cells: 7258 0
      Drop Cells: 0
      Bit Errors: 0 0

      ES: 0 0
      SES: 0 0
      UAS: 22 0
      Total time = 5 min 47 sec
      SF = 18642
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      Latest 1 day time = 5 min 47 sec
      SF = 18642
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      Latest 15 minutes time = 5 min 47 sec
      SF = 18642
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      Previous 15 minutes time = 0 sec
      SF = 0
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      Previous 1 day time = 0 sec
      SF = 0
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0

      Also when the reboot took place my phone did ring just once at the same time. dnt know if this is normal!
      Last edited by gurvy; 07-03-07 at 02:32 PM. Reason: extra info


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    3. #12
      gurvy's Avatar
      gurvy is offline Sky User Member
      Exchange: Great Barr
      Broadband ISP: Max - 14MB - ADSL2
      Router:
      Sky TV:
      Join Date
      Sep 2006
      Location
      Birmingham
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      Re: Query about BT tracker order - connect to max

      ok after ringing the tech dept they tell me that the order is still in process and to allow 3 working days. The lady did say the order is being processed smoothly!! Guess i will have to wait the 3 days and see if it changes.

     

     
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