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    disgruntled virgin customer needs advice

    This is a discussion on disgruntled virgin customer needs advice within the Sky Broadband help forums, part of the Sky Broadband help and support category; hi,first off excellent forum,secondely pushed for time so have`nt had chance to search for my enquiry so apologies if it ...

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      stemachan1's Avatar
      stemachan1 is offline Sky User Member
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      disgruntled virgin customer needs advice

      hi,first off excellent forum,secondely pushed for time so have`nt had chance to search for my enquiry so apologies if it has been covered. i`m on virgin broadband because my pc is 15 metres from my phone point and when i tried years back to get aol the signal was to weak to go through my cheap argos phone extension so i think i`ll have to put the router next to the main phone socket,i will have to get a 4 way socket adapter to accomadate everyting will this be a probelm also is the power lead to the router a decent length because i don`t have a plug next to the phone socket,i will also have to place my phone next to the router will this cause any probelms,sorry it`s a bit long winded but hopefully you can advise me,cheers


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      Koala5 is offline Sky User Member
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      Re: disgruntled virgin customer needs advice

      Quote Originally Posted by stemachan1 View Post
      hi,first off excellent forum,secondely pushed for time so have`nt had chance to search for my enquiry so apologies if it has been covered. i`m on virgin broadband because my pc is 15 metres from my phone point and when i tried years back to get aol the signal was to weak to go through my cheap argos phone extension so i think i`ll have to put the router next to the main phone socket,i will have to get a 4 way socket adapter to accomadate everyting will this be a probelm also is the power lead to the router a decent length because i don`t have a plug next to the phone socket,i will also have to place my phone next to the router will this cause any probelms,sorry it`s a bit long winded but hopefully you can advise me,cheers

      The answer to your question is "How long is a piece of string"!! 15 metre's is quite a distance! Do you plan using wireless to make the connection? If so I think the wireless range is rated at about 30 metres but that is in free air, it can be drastically affected by brick walls etc so you could run into problems! next option would be to update our 15 metre extension cable to proper BT twisted pair CAT5 cable but by far the best option would be to place the router by the main phone socket and run a data cable from the network port on the router to the PC. Yes cordless phones can interfere with the wireless but you can switch channels within the router menu if this proves to be a problem. The router comes with a microfilter which plugs into your phone socket and has 2 output sockets ADSL for the router and phone for other items, so you shouldn't have to find extra spare BT sockets. Main lead is standard length about a metre if memory serves me correctly with a molded adapter on the end.

     

     

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