Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Results 1 to 4 of 4

    Sky Broadband IE 7 , settings

    This is a discussion on Sky Broadband IE 7 , settings within the Sky Broadband help forums, part of the Sky Broadband help and support category; hi there, i have switched from aol to sky and am having a few problems. its to do with downloading ...

    1. #1
      STUARTY215's Avatar
      STUARTY215 is offline Sky User Member
      Exchange:
      Broadband ISP: Connect
      Router:
      Sky TV:
      Join Date
      Feb 2007
      Posts
      2
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Unhappy Sky Broadband IE 7 , settings

      hi there, i have switched from aol to sky and am having a few problems.
      its to do with downloading files , i have done speed tests and they say my connetion speed is around 5 mbps but when i try to download any files they hardly get going at all may between 5 kbps up to 25 kbps . i phoned sky and the guy i spoke to thought it might be a problen with Internet Explorer 7 so i went to Microsoft's website to download updates, the download hit a speed of 650 kbps which is what i would expect of a 5 meg connection i have tried changing the settings in IE 7 but hasn't changed anything so was hoping somebody can please help me


    2. Advertisement
    3. #2
      reddwarfcrew's Avatar
      reddwarfcrew is offline Sky User Moderator
      Exchange:
      Broadband ISP: Sky Fibre Unlimited Pro
      Router: Sky Hub SR102
      Sky TV: Sky+HD box
      Join Date
      Sep 2006
      Posts
      6,074
      Thanks
      32
      Thanked 92 Times in 85 Posts

      Re: Sky Broadband IE 7 , settings

      you say your connection speed is 5meg, but your profile is showing base which is 2meg.

      If you try download firefox and then try downloading the same file thru firefox, do you get any better speeds?

    4. #3
      STUARTY215's Avatar
      STUARTY215 is offline Sky User Member
      Exchange:
      Broadband ISP: Connect
      Router:
      Sky TV:
      Join Date
      Feb 2007
      Posts
      2
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Red face Re: Sky Broadband IE 7 , settings

      sorry my profiles wrong , iam on broadband connect package.
      i tried downloading using fiefox but it didnt make any difference, got any ideas?

    5. #4
      Draig's Avatar
      Draig is offline Sky User Member
      Exchange:
      Broadband ISP: Not on Sly anymore
      Router:
      Sky TV:
      Join Date
      Jan 2007
      Posts
      109
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Sky Broadband IE 7 , settings

      If you downloaded updates from MS at your max speed of around 650, then that eliminates the connection itself being borked (as it works fine).

      Using firefox also eliminates the problem being IE7.


      Hmm...think on these...

      What sort of files are you downloading and getting slow speeds? Where from? Could it be that the site is being hit by a lot of traffic/people downloading same files?

      Try doing a traceroute to the site and see if there are any problems along the way.

      I suspect either the site is getting a lot of traffic and cannot cope, or the route your connecting to the site has some sort of problem that is slowing the download.

     

     

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2017. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION