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    Just Activated

    This is a discussion on Just Activated within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi to all, newbie to forum I have just ditched TalkTalk and switched over to Sky on the MAX Package ...

    1. #1
      ay27's Avatar
      ay27 is offline Sky User Member
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      Just Activated

      Hi to all, newbie to forum
      I have just ditched TalkTalk and switched over to Sky on the MAX Package
      Got activated Friday but only showing 7mb to 8mb when should be 16mb it this normal to start with as I read on here there is a training period.
      My Line Attenuation is 32db and SNR is around 9-10db downstream.
      Im no more than 2 miles from exchange and with 32db within 3mile radius i thought I would get the full speed.
      Can anyone shed any light on this for me.
      Thank you...


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    3. #2
      agentwalker's Avatar
      agentwalker is offline Sky User Member
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      Re: Just Activated

      with your snr around 9-10 you might get another couple of meg perhaps up to 10mb in total but I don't think your going to get near 16mb as theres too much noise on your line.

      Have a go plugging it straight into the test socket and see what stats you get.

      On and theres NO training period on the LLU product, however tech support will say give it a few days, then you can moan and try and get T3 to up your speed.

    4. #3
      ay27's Avatar
      ay27 is offline Sky User Member
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      Re: Just Activated

      My SNR is now around 6-7db is this a better value get confused with these values (Line Attenuation & SNR) which one should be higher sorry for sounding dumb

    5. #4
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      Re: Just Activated

      its bad [it means ur lines getting noisier [as more people are using the phone system ]and so cutting down ur speeds

    6. #5
      ay27's Avatar
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      Re: Just Activated

      Cheers even though bad news.
      OK next job check all my wiring it could be some DIY I did last year lol

     

     

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