Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Page 1 of 3 123 LastLast
    Results 1 to 10 of 26

    I got the internet and ethernet light but no internet v_v

    This is a discussion on I got the internet and ethernet light but no internet v_v within the Sky Broadband help forums, part of the Sky Broadband help and support category; When I go into the router thing, there is no IP address or anything. I checked my internet connection with ...

    1. #1
      Parappa's Avatar
      Parappa is offline Sky User Member
      Exchange:
      Broadband ISP: Max
      Router:
      Sky TV:
      Join Date
      Feb 2007
      Posts
      20
      Thanks
      0
      Thanked 0 Times in 0 Posts

      I got the internet and ethernet light but no internet v_v

      When I go into the router thing, there is no IP address or anything. I checked my internet connection with an old USB modem and it's fine. Is there something wrong with the router?

      I phoned up tech support and waited 2 weeks+ for Level 3 tech, but no support v_v


    2. Advertisement
    3. #2
      tdbsolutions's Avatar
      tdbsolutions is offline Sky User Member
      Exchange: Isleworth
      Broadband ISP: Max
      Router:
      Sky TV:
      Join Date
      Feb 2007
      Location
      Isleworth
      Posts
      185
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Thumbs up Re: I got the internet and ethernet light but no internet v_v

      I've phoned Sky countless times over the 2 months I have been signed up to the Max service but to no avail and I had constant disconnections UNTIL today when I came across this website.

      Not only did my problem get fixed but I saved a lot of wear and tear on the slippers by downloading the Mosswell Bounce Router and dont have to keep wandering out into the hall to reboot.

      I also checked my down and upload speeds which were :

      Download 4447 kbps
      Upload 653 kbps

      After downloading another reconmended bit of software the speeds are now :

      Download 13168 kbps
      Upload 653 kbps

      As I said earlier, you wont get a straight answer from TS and I would let the guys and gals on here help you solve those problems .....

    4. #3
      Parappa's Avatar
      Parappa is offline Sky User Member
      Exchange:
      Broadband ISP: Max
      Router:
      Sky TV:
      Join Date
      Feb 2007
      Posts
      20
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: I got the internet and ethernet light but no internet v_v

      Can I just say a massive thanks in advance to this website and it's really helpful users, It's a privilege to be here and it would be nice if you could answer my problems after Sky gave up on me v_v

    5. #4
      Keiran2K8's Avatar
      Keiran2K8 is offline Skyuser Serial Spammer
      Exchange: Redditch
      Broadband ISP: Max & VM VIP-85 & Be* Pro
      Router: Sagem F@ST 2504
      Sky TV:
      Join Date
      Oct 2006
      Location
      Redditch, WestMidlands, England, UK
      Posts
      3,763
      Thanks
      0
      Thanked 1 Time in 1 Post
      Blog Entries
      3

      Re: I got the internet and ethernet light but no internet v_v

      Could you access your router logs, Any CHAP Failure messages?

      This is strange as really if there is, Then the USB Modem shouldnt really sync?

      I assume you are using the Username & Password in the USB Modem which have been taken from the Sky router!

      If you are not, e.x. Just plugged the old modem in and it worked, Then something is up, As the connection to the LLU network will only connect with the right login details which are in the router?

      Also, Did you migrate from another ISP?

    6. #5
      Parappa's Avatar
      Parappa is offline Sky User Member
      Exchange:
      Broadband ISP: Max
      Router:
      Sky TV:
      Join Date
      Feb 2007
      Posts
      20
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: I got the internet and ethernet light but no internet v_v

      Could you access your router logs, Any CHAP Failure messages?

      Sat, 2000-01-01 09:10:34 - Initialize LCP.
      Sat, 2000-01-01 09:10:34 - LCP is allowed to come up.
      Sat, 2000-01-01 09:10:37 - CHAP authentication failed
      Sat, 2000-01-01 09:10:37 - LCP down.
      Sat, 2000-01-01 09:11:34 - Initialize LCP.
      Sat, 2000-01-01 09:11:34 - LCP is allowed to come up.
      Sat, 2000-01-01 09:11:35 - CHAP authentication failed

      And it keeps going repeately...

      I assume you are using the Username & Password in the USB Modem which have been taken from the Sky router!

      Yeah, but it doesnt work...Is the phone number supposed to be "0" or "0,38"?

      If you are not, e.x. Just plugged the old modem in and it worked, Then something is up, As the connection to the LLU network will only connect with the right login details which are in the router?

      I couldnt get through to the net, but there was an internet connection for sure.

      Also, Did you migrate from another ISP?

      Nope, but I'm thinking of migrating away from Sky >_>

    7. #6
      Keiran2K8's Avatar
      Keiran2K8 is offline Skyuser Serial Spammer
      Exchange: Redditch
      Broadband ISP: Max & VM VIP-85 & Be* Pro
      Router: Sagem F@ST 2504
      Sky TV:
      Join Date
      Oct 2006
      Location
      Redditch, WestMidlands, England, UK
      Posts
      3,763
      Thanks
      0
      Thanked 1 Time in 1 Post
      Blog Entries
      3

      Re: I got the internet and ethernet light but no internet v_v

      Same problem as the other member, Ring Sky up Use (08000512595) and tell them about the CHAP failure, Dont mention you can connect with another modem! (Thats against the T&C's, Not the telling part, The using part)

    8. #7
      Parappa's Avatar
      Parappa is offline Sky User Member
      Exchange:
      Broadband ISP: Max
      Router:
      Sky TV:
      Join Date
      Feb 2007
      Posts
      20
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: I got the internet and ethernet light but no internet v_v

      thanks, but is there anyway that I can do it myself? cause I can tell they wont know what it is/takes months to sort it out v_v

    9. #8
      Parappa's Avatar
      Parappa is offline Sky User Member
      Exchange:
      Broadband ISP: Max
      Router:
      Sky TV:
      Join Date
      Feb 2007
      Posts
      20
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: I got the internet and ethernet light but no internet v_v

      and what does this mean for me?

      Thanks sooooooooo much for this...;_;

    10. #9
      Keiran2K8's Avatar
      Keiran2K8 is offline Skyuser Serial Spammer
      Exchange: Redditch
      Broadband ISP: Max & VM VIP-85 & Be* Pro
      Router: Sagem F@ST 2504
      Sky TV:
      Join Date
      Oct 2006
      Location
      Redditch, WestMidlands, England, UK
      Posts
      3,763
      Thanks
      0
      Thanked 1 Time in 1 Post
      Blog Entries
      3

      Re: I got the internet and ethernet light but no internet v_v

      CHAP is usually regarding the link between you and the exchange!

      So summot up with the router!

      CHAP; Challenge-handshake authentication protocol - Wikipedia, the free encyclopedia

    11. #10
      Parappa's Avatar
      Parappa is offline Sky User Member
      Exchange:
      Broadband ISP: Max
      Router:
      Sky TV:
      Join Date
      Feb 2007
      Posts
      20
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: I got the internet and ethernet light but no internet v_v

      So I'll probably need to buy a new router of from Sky?

     

     
    Page 1 of 3 123 LastLast

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2017. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION