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Just signed up to Sky
This is a discussion on Just signed up to Sky within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi all Just signed up to Sky Broadband, went for the Mid package, I'm with Virgin at the moment which ...
- 03-09-06, 10:37 PM #1
Just signed up to Sky
Just signed up to Sky Broadband, went for the Mid package, I'm with Virgin at the moment which has given me lots of problems, went from a good 2mb connection to there so called Max and it all went wrong I never got any speed above 1mb so asked to be put back to 2mb still very low speeds so hoping that a change to Sky will be a bit quicker.
I have my activation date set for the 8th August so will let you know what happens.
- 03-09-06, 10:43 PM #2
Welcome to the site,
please take the time to register so that we can recognise your posts and follow your journey.
- 03-09-06, 10:43 PM #3
- 03-09-06, 10:52 PM #4
Sorry I did mean to say September
- 04-09-06, 12:00 AM #5
hi unregistered. what are your line stats? Can your line cope with anything more?
- 04-09-06, 12:09 AM #6
DSL Status: Up
DSL Modulation Mode: GDMT
DSL Path Mode: FAST
Downstream Rate: 1152 Kbps
Upstream Rate: 288 Kbps
Downstream Margin: 8 db
Upstream Margin: 23 db
Downstream Line Attenuation: 58
Upstream Line Attenuation: 31
Downstream Transmit Power: 0
Upstream Transmit Power: 0
Encapsulation: RFC 2364 PPPoA
PCR Rate: 0
SCR Rate: 0
PVC Status: Applied
I did use to get very stable speeds of 1.9mb but the last few weeks have been real slow only manage 500kb
- 04-09-06, 12:46 AM #7
Well you have a high downstream attenuation of 58, which will cause problems no matter your downstream snr :S. I doubt you can get any higher than 1mb anyway because it seems with 1mb your downstream SNR of 8db is the limit. Meaning any higher and your SNR will drop below 8 and will result in an unstable line.
- 04-09-06, 01:01 AM #8
Have you tried plugging your router straight into the test socket? You should be able to eek a bit more out of a 58dB line... depends tho' on your locality.
- 04-09-06, 09:56 AM #9
I think I have the new type master socket, is it just a case of taking the bottom part of the face plate off and plugging straight into the socket.
- 04-09-06, 10:17 AM #10
Welcome to the site Steve
Yes just remove that and plug the line into the socket behind job done but don't pull to hard on the faceplate as there are 2 wires connected to it.
If you would like to keep everyone up to date can you please register it will make life easier for everyone to follow a name not so easy when its Unregistered
Some Advice.. Its always advisable to inform your old ISP as soon as you have migrated that you have moved.
If you would like to know the straight line distance to your exchange then
Would you like an idea of the possible speeds you will get with the Max Package then click here or for the Connect Package then click here