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    Please Help with Broadband stats..

    This is a discussion on Please Help with Broadband stats.. within the Sky Broadband help forums, part of the Sky Broadband help and support category; I'm supposed to be moving to sky from Virgin on the 23rd of Feb but just received a letter yesterday ...

    1. #1
      Clar30's Avatar
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      Please Help with Broadband stats..

      I'm supposed to be moving to sky from Virgin on the 23rd of Feb but just received a letter yesterday saying it might be delayed up to 3 days.. anyway not much i can do about that..

      can someone tell me what speed i can expect with my current stats below..
      i'm a broadband newbie and would much appreciate some help.. sky say i can only get 1.5Mbps on their LLU which is the same i'm getting with virgin's IP stream at the moment. ithought LLU is supposed to be faster.

      DSL Status
      Connection Status Connected
      Upstream Rate (Kbps) 448
      Downstream Rate (Kbps) 5408
      US Margin 20
      DS Margin 11
      Modulation MMODE
      LOS Errors 0
      DS Line Attenuation 36
      US Line Attenuation 37
      Path Mode Interleaved


      thanks for your help in advance,
      c/


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    3. #2
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      Re: Please Help with Broadband stats..


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      Re: Please Help with Broadband stats..

      Upstream Rate (Kbps) 448
      Downstream Rate (Kbps) 5408
      To me your stats show you are synching at 5408 which is better than 1.5mb

      What speeds do you get downloading data at?




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      Re: Please Help with Broadband stats..

      Quote Originally Posted by NewsreadeR View Post
      To me your stats show you are synching at 5408 which is better than 1.5mb

      What speeds do you get downloading data at?
      right now on virgin at this very moment, i'm getting speeds of 373Kbps...its been like that more often than not and I'm sick of them telling me to do line tests only to find out the BT page is down.. not to mention having to call their premium line repeatedly

      thats why i'm leaving....

    6. #5
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      Re: Please Help with Broadband stats..

      sky say i can only get 1.5Mbps on their LLU which is the same i'm getting with virgin's IP stream at the moment
      Well if you can download at 373Kbps thats definitely better than 1.5mbs so you should get the same if not better from Sky.

      On IPSTREAM i got approx 7.2mb and now get approx 8mb

      Have you done all the regular checks?

      http://www.skyuser.co.uk/forum/view-master.html




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      Re: Please Help with Broadband stats..

      Quote Originally Posted by NewsreadeR View Post
      Well if you can download at 373Kbps thats definitely better than 1.5mbs so you should get the same if not better from Sky.

      On IPSTREAM i got approx 7.2mb and now get approx 8mb

      Have you done all the regular checks?

      http://www.skyuser.co.uk/forum/view.php?pg=master
      not sure what you mean... i'm downloading a lot slower than 1.5Mbps now at 373kbps

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      Re: Please Help with Broadband stats..

      doh! ignore me I read it wrong.




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      Re: Please Help with Broadband stats..

      i've just taken the face plate off and connected directly to the master socket,
      these are the speedtest results i have

      Speed Test Results
      Date 19/02/07 20:15:57
      Speed Down 70.40 Kbps ( 0.1 Mbps )
      Speed Up 372.07 Kbps ( 0.4 Mbps )

      these are my router stats

      DSL Status
      Connection Status Connected
      Upstream Rate (Kbps) 448
      Downstream Rate (Kbps) 5632
      US Margin 22
      DS Margin 15
      Modulation MMODE
      LOS Errors 0
      DS Line Attenuation 37
      US Line Attenuation 37
      Path Mode Interleaved

    10. #9
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      Re: Please Help with Broadband stats..

      Your line stats are fineish, something else is not right.

      Have you tried the advice in this thread?

      Optimising your Broadband Connection

      The only other thing it could be is a stuck profile with BT I think, however when you move to Sky this should be sorted.




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    11. #10
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      Re: Please Help with Broadband stats..

      thanks.. i'll give that a try and hopefully when my line with sky is activated, i should see an improvement

     

     

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