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    Tiscali - Sky Max A Few Q's

    This is a discussion on Tiscali - Sky Max A Few Q's within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi, This is my first post! Great Forum you have here! I want to cencel my tiscali broadband and transfer ...

    1. #1
      marbar2k's Avatar
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      Tiscali - Sky Max A Few Q's

      Hi, This is my first post! Great Forum you have here!

      I want to cencel my tiscali broadband and transfer to the sky max 16mb. I rang tiscali and they have emailed me my MAC code.

      I need to now ring up sky and order my BB. I have got a few questions......

      Will there be a period where i will be without internet access?

      How long will it take once i ring sky for my to be on Sky BB?

      Tiscali told me i have to ring back to stop them billing me, what is this about?

      Thanks for the help in advance!


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    3. #2
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      Re: Tiscali - Sky Max A Few Q's

      Will there be a period where i will be without internet access?

      depends on if you are llu or not.....if you on llu you would have to see if sky accepts your mac code otherwise you would have to cease your service with tiscali could take upto 10 days to clear the line before you could order sky which again takes 10 days..............if you are bt then it should only be a couple of hours downtime max.

      How long will it take once i ring sky for my to be on Sky BB?

      usually 3-10 days

      Tiscali told me i have to ring back to stop them billing me, what is this about?

      you are resposible for cancelling billing payments from previous isp,

    4. #3
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      Re: Tiscali - Sky Max A Few Q's

      Quote Originally Posted by pjclews View Post
      Will there be a period where i will be without internet access?

      depends on if you are llu or not.....if you on llu you would have to see if sky accepts your mac code otherwise you would have to cease your service with tiscali could take upto 10 days to clear the line before you could order sky which again takes 10 days..............if you are bt then it should only be a couple of hours downtime max.
      How do i find this information out?

    5. #4
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      Re: Tiscali - Sky Max A Few Q's

      found some info dont know if this will help.....Also what is the max speed we can recieve

      ADSL Line check

      Telephone number : 0151737
      BT exchange : CHILDWALL
      Real time check : Yes

      Line speed capabilities

      Rate adaptive (250k and 500k) : Green
      Fixed Rate (1000k and 2000k) : Green
      MAX speed (upto 8000k) : Green (8000 kbps)

      250k, 500k, 1000k, 2000k and 8000k are all available on this line.


      Line status

      This line has ADSL fully installed on it. There are no open orders currently on this line.

      Current Service Provider : <Please login for this feature>


      Exchange status

      This exchange is fully enabled for rate adaptive (500k) ADSL, fully enabled for fixed rate (1000k and 2000k) ADSL, and fully enabled for Max ADSL (upto 8000k).

      There are 4 DSLAMS in the CHILDWALL exchange

      DSLAM name ADSL enabled SDSL enabled Daily port usage Spare ADSL ports Spare SDSL ports Short term available ports Long term available ports Available bandwidth (Mbps) In service date
      LV-CHI-ADSL-101 Yes No 9 226-250 0 0 0 50-60 Now
      LV-CHI-DSL-001 Yes No 0 26-50 0 0 0 90-100 Now
      LV-CHI-DSL-002 Yes No 1 151-175 0 0 0 90-100 Now
      LV/CHI_MSAN_301 Yes No 0 6-10 0 701-725 1151-1175 130-140 Now


      Notes

      Daily port usage - DSL port uptake per day, trended over the last 4 weeks.

      Spare ADSL/SDSL ports - ports which are equiped and ready to be used

      Short term available ports - indicates the amount of ports realised when line cards are added into existing racked capacity within the DSLAM

      Long term available ports - indicates the amount of ports realised if the racked capacity was to be increased to the DSLAM maximum.

      Available bandwidth - indicates how much bandwidth is currently unallocated for the connection between the DSLAM and the rest of the BT network.

    6. #5
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      Re: Tiscali - Sky Max A Few Q's

      also FYI ........

      hildwall (LVCHI)
      General information
      Exchange name: Childwall
      Exchange code: LVCHI
      Location: Liverpool,
      North West
      Postcode: L156XQ
      Maps: Our map | Multimap | Streetmap
      Serves (approx): 11,338 residential premises
      274 non-residential premises

      Broadband availability overview
      ADSL: Yes
      SDSL: Yes
      LLU services: Yes
      Cable: Yes
      Wireless: No
      View larger and more detailed map

      BT Wholesale ADSL/SDSL information
      ADSL status: Enabled
      ADSL enable date: 23 Apr 2003
      ADSL prereg: 412/400 (+50 duplicates)
      SDSL status: Not available
      SDSL enable date: -
      ADSL Max status: Enabled (Green)
      ADSL Max enable date: 31 Mar 2006

      BT 21CN rollout status
      Target date: Q3 2010

      Exchange capacity information (Help!)
      VP Status: This data is currently unavailable.

      Sorry for any inconvenience.
      VP upgrade due:
      Total BT DSLAM's:
      Next BT DSLAM:
      Data last updated:

      Local loop unbundling presence
      Be: RFS date set: 31/03/2007
      Bulldog: Enabled
      CPW / TalkTalk: RFS date set (Date unknown)
      Easynet / Sky: Enabled
      Edge Telecom: Not available
      HomeChoice: Not available
      Lumison: Not available
      Node4: Not available
      Orange: Enabled
      Pipex: Not available
      Tiscali: Not available
      WB Internet: Not available
      Zen Internet: Not available

      Wireless broadband availability
      LTT Broadband: Not available
      Now Wireless: Not available

      Cable broadband availability
      ntl:home: Not available
      Telewest Blueyonder: Available in some areas

      Who are all these providers? Why is mine not listed? Click here to find out.

    7. #6
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      Re: Tiscali - Sky Max A Few Q's

      hi .....
      the fact that tiscali do not have a llu presence means that you can use the MAC given by tiscali and should have a minimum downtime .

      Dave.

    8. #7
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      Re: Tiscali - Sky Max A Few Q's

      If you were on llu the information below would say This line has a Shared Metalic Path Facility (SMPF) on it

      Line status

      This line has ADSL fully installed on it. There are no open orders currently on this line.

      so you are def on BT.
      Your speed where it says
      250k, 500k, 1000k, 2000k and 8000k the 8000k indicates the bt max speed you should get 8mb with you going on to llu i would expect you get a little more than this (but sky would probably cap you at 8mb anyway)

     

     

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