Sky Broadband helpThis is a discussion on, Activated now then please post info here within the Sky Broadband help and support forum; Ok lets get some idea of how the activation is going and the time taken from order to activation all ...
Ok lets get some idea of how the activation is going and the time taken from order to activation all in one place so that all our visitors will have some kind of guide. In here please don't reply to any posts.
Please post the following only in this thread but only once you have been activated not before thanks
Order Date
New Connection
or
Migration
Router Arrived
Connection Due
Actually Connected
Up sync speed
Down sync speed
Distance from the exchange
Thanks Everyone
__________________
Ray
Some Advice.. Its always advisable to inform your old ISP as soon as you have migrated that you have moved.
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If you would like to know the straight line distance to your exchange then click here
Would you like an idea of the possible speeds you will get with the Max Package then click here or for the Connect Package then click here
Last edited by Wheelie; 22-09-06 at 04:21 PM.
Reason: modified added new question
Order date: 20th August
from cable so a new connection
Router attempted delivery: 25th August
Collected router from depot: 29th August
Activation date: 31st August
initial Downstream approx 3600kbps
after using test socket:
Downstream Upstream
Connection Speed 6708 kbps 766 kbps
Line Attenuation 40.5 db 25.9 db
ordered 22/8/06
migrated from Seriously Internet
Router hasn't arrived and sky are giving me the runaround
Connection Due 05/09/06
Actually Connected 05/09/06
Order Date: 18th August 06
Migration: From Free Online
Router Arrived: 7th September 06
Connection Due: was 25th August then 9th September Then 14th September Now 28th November
Actually Connected: 28th September Now 28th November Done
Up sync speed:15144 from router
Down sync speed:766 from router
Ps Had to Pay Free Online £19.49 for another month 13th Sept - 13th Oct Due to Sky and Bt
Last edited by Hornet; 29-11-06 at 07:26 PM.
Reason: Updating
Order Date: 22-Aug-06
Type: Migration with MAC from Pipex
Router Arrived: 05-Aug-06 (see http://www.skyuser.co.uk/forum/showp...22&postcount=2)
Connection Due: 05-Aug-06
Actually Connected: 05-Aug-06
Up sync speed: 5220-6650kbps over past 12hrs
Down sync speed: 588-627kbps over past 12hrs
Order Date 17 August 2006
Migration
Router Arrived: 25 August 2006
Connection Due 29 August 2006
Actually Connected 4 September 2006 (Although re-scheduled for 5 September)
Up sync speed 766 kbps
Down sync speed 13394 kbps
NOTE: Currently only getting an actual download speed average of 6MB (according to online speed testers so may not be accurate), see this thread:
03-09-06, 12:46 PM
Activated now then please post info here
