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    Activated now then please post info here

    This is a discussion on Activated now then please post info here within the Sky Broadband help forums, part of the Sky Broadband help and support category; Ok lets get some idea of how the activation is going and the time taken from order to activation all ...

    1. #1
      Wheelie's Avatar
      Wheelie is offline Sky User Member
      Exchange: Stanmore LWSTAN
      Broadband ISP: Max
      Router:
      Sky TV:
      Join Date
      Aug 2006
      Location
      Stanmore
      Posts
      3,424
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Cool Activated now then please post info here

      Ok lets get some idea of how the activation is going and the time taken from order to activation all in one place so that all our visitors will have some kind of guide. In here please don't reply to any posts.

      Please post the following only in this thread but only once you have been activated not before thanks


      Order Date
      New Connection
      or
      Migration
      Router Arrived
      Connection Due
      Actually Connected
      Up sync speed
      Down sync speed
      Distance from the exchange


      Thanks Everyone
      Last edited by Wheelie; 22-09-06 at 05:21 PM. Reason: modified added new question
      Ray

      Some Advice.. Its always advisable to inform your old ISP as soon as you have migrated that you have moved.
      ______________________________________

      If you would like to know the straight line distance to your exchange then
      click here
      Would you like an idea of the possible speeds you will get with the Max Package then click here or for the Connect Package then click here


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    3. #2
      hugsie's Avatar
      hugsie is offline Sky User Moderator
      Exchange: CMASHF
      Broadband ISP: Unlimited
      Router: D-Link DSL-2640S
      Sky TV: Sky+ HD
      Join Date
      Aug 2006
      Location
      Birmingham
      Posts
      1,485
      Thanks
      0
      Thanked 4 Times in 4 Posts
      Order date: 20th August
      from cable so a new connection
      Router attempted delivery: 25th August
      Collected router from depot: 29th August
      Activation date: 31st August

      initial Downstream approx 3600kbps

      after using test socket:
      Downstream Upstream
      Connection Speed 6708 kbps 766 kbps
      Line Attenuation 40.5 db 25.9 db

      Conclusion: I need a new faceplate
      Last edited by hugsie; 04-09-06 at 10:25 PM.

    4. #3
      brucemac's Avatar
      brucemac is offline Sky User Member
      Exchange: South Shields
      Broadband ISP: Max
      Router:
      Sky TV:
      Join Date
      Aug 2006
      Posts
      119
      Thanks
      0
      Thanked 0 Times in 0 Posts
      Ordered 21st 8pm
      Router arrived 25th
      Connection due 1september
      Actually connected 2nd september

    5. #4
      DeeGame's Avatar
      DeeGame is offline Sky User Member
      Exchange: Kingsbury, London NW9
      Broadband ISP: Max
      Router:
      Sky TV:
      Join Date
      Aug 2006
      Posts
      66
      Thanks
      0
      Thanked 0 Times in 0 Posts
      ordered 24/8/06
      migrated from nildram
      router arrived 30/8/06
      Connection Due 05/09/06
      Actually Connected 05/09/06


    6. #5
      is1111's Avatar
      is1111 is offline Sky User Member
      Exchange:
      Broadband ISP:
      Router:
      Sky TV:
      Join Date
      Aug 2006
      Posts
      11
      Thanks
      0
      Thanked 0 Times in 0 Posts
      ordered 22/8/06
      migrated from Seriously Internet
      Router hasn't arrived and sky are giving me the runaround
      Connection Due 05/09/06
      Actually Connected 05/09/06

    7. #6
      Hornet's Avatar
      Hornet is offline Sky User Member
      Exchange: Eastbourne, SDESTBR
      Broadband ISP: Sky Fibre Unlimited
      Router: Billion Bipac 7800N
      Sky TV: Sky+HD box
      Join Date
      Aug 2006
      Location
      Sunshine Coast
      Posts
      696
      Thanks
      1
      Thanked 0 Times in 0 Posts
      Order Date: 18th August 06
      Migration: From Free Online
      Router Arrived: 7th September 06
      Connection Due: was 25th August then 9th September Then 14th September Now 28th November
      Actually Connected: 28th September Now 28th November Done
      Up sync speed:15144 from router
      Down sync speed:766 from router

      Ps Had to Pay Free Online 19.49 for another month 13th Sept - 13th Oct Due to Sky and Bt
      Last edited by Hornet; 29-11-06 at 08:26 PM. Reason: Updating

    8. #7
      Martin's Avatar
      Martin is offline Sky User Member
      Exchange: Greyfriars
      Broadband ISP: Max
      Router:
      Sky TV:
      Join Date
      Aug 2006
      Posts
      22
      Thanks
      0
      Thanked 0 Times in 0 Posts
      Order Date: 22-Aug-06
      Type: Migration with MAC from Pipex
      Router Arrived: 05-Aug-06 (see Help if your router has not arrived)
      Connection Due: 05-Aug-06
      Actually Connected: 05-Aug-06
      Up sync speed: 5220-6650kbps over past 12hrs
      Down sync speed: 588-627kbps over past 12hrs

    9. #8
      spcdust's Avatar
      spcdust is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Max/Unlimited
      Router: Netgear V1 DG834GT
      Sky TV:
      Join Date
      Aug 2006
      Posts
      170
      Thanks
      0
      Thanked 0 Times in 0 Posts
      Order Date 17 August 2006
      Migration
      Router Arrived: 25 August 2006
      Connection Due 29 August 2006
      Actually Connected 4 September 2006 (Although re-scheduled for 5 September)
      Up sync speed 766 kbps
      Down sync speed 13394 kbps

      NOTE: Currently only getting an actual download speed average of 6MB (according to online speed testers so may not be accurate), see this thread:

      NOISE MARGIN THREAD

      spcdust
      Last edited by spcdust; 06-09-06 at 12:24 PM.

    10. #9
      moleman's Avatar
      moleman is offline Sky User Member
      Exchange: Hadleigh EAHAE
      Broadband ISP: Sky Broadband Unlimited
      Router: DG834GT + TL-WR702N
      Sky TV: Sky+HD box
      Join Date
      Sep 2006
      Posts
      825
      Thanks
      10
      Thanked 31 Times in 29 Posts
      Ordered 21/8/06
      MAC supplied 23/8/06
      Migration Date 4/9/06, was migrated from PIPEX on that day.
      STILL NO ROUTER, despite having been ringing nearly every day since 30/8/06
      Last edited by Wheelie; 06-09-06 at 05:11 PM.

    11. #10
      Ratti3's Avatar
      Ratti3 is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Max
      Router: Netgear V1 DG834GT
      Sky TV: Sky+
      Join Date
      Aug 2006
      Location
      Brighton, UK
      Posts
      304
      Thanks
      0
      Thanked 0 Times in 0 Posts
      Order Date - 10 Aug
      Migrated
      Router Arrived - Engineer visit on 20 Aug
      Connection Due - 20 Aug
      Actually Connected - 23 Aug
      Up sync speed - around 800
      Down sync speed - around 10000

     

     
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