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    Activated now then please post info here

    This is a discussion on Activated now then please post info here within the Sky Broadband help forums, part of the Sky Broadband help and support category; With that SNR you'll be having a dodgy connection, should be getting 5-6Mbps if in the master...

    1. #471
      IWasNotTheEnemy's Avatar
      IWasNotTheEnemy is offline Sky User Member
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      Re: Activated now then please post info here

      With that SNR you'll be having a dodgy connection, should be getting 5-6Mbps if in the master
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket


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    3. #472
      Isitme's Avatar
      Isitme is offline Sky User Moderator
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      Re: Activated now then please post info here

      Quote Originally Posted by starwarsclark View Post
      Hi all,
      First post on this forum so a big hello to you all.
      Sky Broadband Unlimited ordered on the 8th November, delivered on the 12th November and went live on the 23rd November.
      Sagem router.
      Stats from day 1 are as follows:
      System Up Time: 11:20:12
      Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
      WAN PPPoA 289463 540557 0 8048 371915 6:50:30
      LAN 549674 298874 0 377399 12158 11:20:12
      WLAN 17401 4796 0 0 0 11:19:44
      ADSL Link Downstream Upstream
      Connection Speed 4092 kbps 605 kbps
      Line Attenuation 46.5 db 27.0 db
      Noise Margin 2.8 db 16.1 db

      Sky reckon I can get around 4.0meg so that looks to be where we currently are with testing.
      Any thoughts from anyone on what I might get in the end?
      Router is plugged into nearest socket to the master socket as I cannot put it there yet, will do so after the testing - hopefully.
      As IWNTE says, you have problems, without correction you will be lucky to get 2.5Mb. Post in the Help section including your latest stats and also from your Test socket. Do not reply here as this thread is purely for information and not help.
      How to test your ADSL in the Master Test Socket

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    4. #473
      surfury's Avatar
      surfury is offline Sky User Member
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      Re: Activated now then please post info here

      Just moved over from UKOnline to Sky BB and posted in the Exchange Forum about that.
      I, not Sky, mucked up to start with and yes I rebooted router a couple of times when it kept going amber on me, which I know I shouldn't have, anyway Stats as follows:-
      All connections direct to Master Socket - faceplates, who needs them
      Previously with UKOnline
      Connection Speed 8160 kbps 768 kbps

      Activation Date as advised
      23/11/10 1130PM
      ADSL Link Downstream Upstream
      Connection Speed 4095 kbps 510 kbps
      Line Attenuation 29.5 db 13.2 db
      Noise Margin 15.8 db 22.0 db

      24/11/10 1130PM
      ADSL Link Downstream Upstream
      Connection Speed 10239 kbps 891 kbps
      Line Attenuation 29.5 db 13.1 db
      Noise Margin 13.1 db 7.5 db

      25/11/10 0900AM
      ADSL Link Downstream Upstream
      Connection Speed 9215 kbps 906 kbps
      Line Attenuation 29.5 db 13.1 db
      Noise Margin 15.0 db 7.5 db

      25/11/10 1730PM
      ADSL Link Downstream Upstream
      Connection Speed 9215 kbps 906 kbps
      Line Attenuation 29.5 db 13.1 db
      Noise Margin 14.8 db 8.0 db

      25/11/10 2230PM
      ADSL Link Downstream Upstream
      Connection Speed 9215 kbps 906 kbps
      Line Attenuation 29.5 db 13.1 db
      Noise Margin 14.7 db 7.5 db

      Seems to be steadying downwards . Haven't rebooted for 24hours plus so it might pick up. Fingers crossed.
      Last edited by surfury; 26-11-10 at 12:46 AM. Reason: typo & small omission

    5. #474
      IWasNotTheEnemy's Avatar
      IWasNotTheEnemy is offline Sky User Member
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      Re: Activated now then please post info here

      If it doesn't then just call and get it manually configured, should get 12Mbps-ish
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    6. The Following User Says Thank You to IWasNotTheEnemy For This Useful Post:

      surfury (26-11-10)

    7. #475
      Isitme's Avatar
      Isitme is offline Sky User Moderator
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      Re: Activated now then please post info here

      DLM will only normally resync your router in the early hours, between 2-3am. So don't look for a change during the daytime. If you have one, try plugging your router into the Test socket, see if your noise margin increases.

      When on UKOL, you were on G.DMT, now you are on ADSL2+. This mode is a lot more 'picky' than standard ADSL as it uses a wider frequency range, so any little problem with your wiring will be accentuated. This is why it is important to use the Test socket to establish your full speed potential. With your attenuation and a good line, I would expect you to get around 13Mb.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    8. #476
      surfury's Avatar
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      Re: Activated now then please post info here

      Sorry the comment in my earlier post should have read Test Socket. Haven't used a faceplate for years.

      I am finding that if I am downloading, even if I throttle the application then I lose signal and get an amber light. Is this due to the Router? Used to happen on my DGN2000 but not on the DG834G when I was on UKOL. (PS I realise this is a bit off topic as well.)

    9. #477
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      Re: Activated now then please post info here

      Order Date - 18/11/10
      New Connection or Migration - New connection
      Router Arrived - Pass was sometime last week
      Connection Due - 3/12/10
      Actually Connected - 3/12/10
      DownStream Connection Speed - 4095
      UpStream Connection Speed - 605
      Distance from the exchange - 1.10km

    10. #478
      Nofews's Avatar
      Nofews is offline Sky User Member
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      Re: Activated now then please post info here

      TestTestTestTestTestTest

    11. #479
      User05's Avatar
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      Re: Activated now then please post info here

      Quote Originally Posted by Nofews View Post
      TestTestTestTestTestTest
      Testing your 'new and improved' trollBot? At least your post doesn't contain your usual drivel, I guess.

    12. #480
      Tom123's Avatar
      Tom123 is offline Sky User Member
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      Re: Activated now then please post info here

      Just joined up (defected from VM). Was activated as advised 20/12/10 around 3.30pm

      Stats upon activation:

      ADSL Link Downstream Upstream
      Connection Speed 4095 kbps 510 kbps
      Line Attenuation 18.0db 9.8db
      Noise Margin 15.8db 23.0db

      The stats haven't really changed since then. Does that mean DLM hasn't started up yet? And what would I expect to get in terms of speed?

     

     
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