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    Activated now then please post info here

    This is a discussion on Activated now then please post info here within the Sky Broadband help forums, part of the Sky Broadband help and support category; Well I emailed the Sky broadband team this morning just to see if it was the power cut that caused ...

    1. #401
      The Scatman>'s Avatar
      The Scatman> is offline Sky User Member
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      Re: Activated now then please post info here

      Well I emailed the Sky broadband team this morning just to see if it was the power cut that caused the problem, and I asked them to manually configure my line or restart the DLM.
      Got an email back from a very friendly Rebecca saying she has looked at our line and there was a problem with the DLM.
      She has set the line to the opitimum speed up and down and has restarted the DLM.

      I am currently sitting at:

      Download: 7584kbps

      upload: 990kbps

      A nice 2.5mb rise in download speed is very welcome indeed

      Maybe it will go up higher over the next few days so lets see.....


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    3. #402
      MattB's Avatar
      MattB is offline Sky User Member
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      Re: Activated now then please post info here

      Activated back on Jan 11 but a wee bit disappointing stats:

      ADSL Link Downstream Upstream
      Connection Speed 4091 kbps 796 kbps
      Line Attenuation 45.0 db 25.0 db
      Noise Margin 7.6 db 12.0 db

      That's with various hints and tips gained from this very forum (the speed issues one) so probably about as good as I can get wiring-wise. Time to try Sky like The Scatman above and get a bit of a boost (hopefully!). Would be happy with about 6mb or so with my attenuation.

    4. #403
      unununium's Avatar
      unununium is offline Sky User Member
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      Re: Activated now then please post info here

      Ordered Sky Unlimited 20mb - 04/01/10
      Modem arrived - 12/01/10
      Activated - 19/01/10

      ADSL Link Downstream Upstream
      Connection Speed 8191 kbps 796 kbps
      Line Attenuation 36.0 db 17.3 db
      Noise Margin 15.2 db 13.5 db

      distance from exchange - 0.77 mi

      Hoping for better speed increase as was getting same with BTBB Option 1 (8mb)

    5. #404
      Isitme's Avatar
      Isitme is offline Sky User Moderator
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      Re: Activated now then please post info here

      Hoping for better speed increase as was getting same with BTBB Option 1 (8mb)
      Answered here - New Sky Broadband Packages - What's Your Speed?

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


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    6. #405
      Carlow's Avatar
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      Re: Activated now then please post info here

      Ordered Sky Unlimited 20mb - 09/01/10
      migration from BT Option 3.
      Modem arrived - 29/01/10
      Activated - 02/02/10

      bt stats:
      Bandwidth (Up/Down) [kbps/kbps]: 448 / 2,112
      Line Attenuation (Up/Down) [dB]: 27.0 / 48.0
      SN Margin (Up/Down) [dB]: 22.0 / 16.0

      sky:
      ADSL Link Downstream Upstream
      Connection Speed 5248 kbps 800 kbps
      Line Attenuation 47.0 db 27.5 db
      Noise Margin 7.1 db 14.0 db

      dlm hasn't started, and BT said they didn't have my line capped.

    7. #406
      Nofew's Avatar
      Nofew is offline Sky User Member
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      Re: Activated now then please post info here

      Ordered Sky Unlimited 20mb - 01/12/09
      Modem arrived - 20/01/10
      Activated - 27/01/10

      ADSL Link Downstream Upstream
      Connection Speed 5399 kbps 798 kbps
      Line Attenuation 28.5 db 14.2 db
      Noise Margin 8.1 db 15.9 db

      distance from exchange - 1136m away

    8. #407
      Isitme's Avatar
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      Re: Activated now then please post info here

      @Nofew

      It looks like you have serious noise problems, You should plug into your Test socket, link below and post the stats from there.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    9. #408
      Nofews's Avatar
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      Re: Activated now then please post info here

      Quote Originally Posted by Isitme View Post
      @Nofew

      It looks like you have serious noise problems, You should plug into your Test socket, link below and post the stats from there.
      System Up Time: 179:50:59

      Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
      WAN PPPoA 68 46 0 0 0 0:00:55
      LAN 7698446 5526550 0 0 0 179:50:59
      WLAN 848887 715592 0 0 0 179:50:31
      ADSL Link Downstream Upstream
      Connection Speed 7006 kbps 798 kbps
      Line Attenuation 28.5 db 14.1 db
      Noise Margin 14.1 db 16.0 db
      Last edited by Nofews; 04-02-10 at 01:13 AM.

    10. #409
      Isitme's Avatar
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      Re: Activated now then please post info here

      That is a good bit better. It shows you will benefit from buying, fitting and using a filtered faceplate, which will isolate the internal wiring which is causing the problem. Have a look at this thread for recommendations.
      ADSL Faceplate Filters - SkyUser Reviews

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    11. #410
      Nofews's Avatar
      Nofews is offline Sky User Member
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      Re: Activated now then please post info here

      Quote Originally Posted by Nofew View Post
      Ordered Sky Unlimited 20mb - 01/12/09
      Modem arrived - 20/01/10
      Activated - 27/01/10

      ADSL Link Downstream Upstream
      Connection Speed 5399 kbps 798 kbps
      Line Attenuation 28.5 db 14.2 db
      Noise Margin 8.1 db 15.9 db

      distance from exchange - 1136m away
      (Made a mistake it's 915 meters) Good or bad ?

      My stats have fallen back down to 5Meg, I retried the test socket with the laptop hard wired downstairs to prevent line interference & stats didn't pick up ?

     

     
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