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    Activated now then please post info here

    This is a discussion on Activated now then please post info here within the Sky Broadband help forums, part of the Sky Broadband help and support category; Product: Sky Connect 10/mth with free sky+ box, and installation and 6 mix tv package Order Date: 18/12/08 (sky tv ...

    1. #351
      Tashady1977's Avatar
      Tashady1977 is offline Sky User Member
      Exchange: Thame
      Broadband ISP: Sky Connect
      Router: Netgear V2 DG934G
      Sky TV: Sky+
      Join Date
      Jan 2009
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      Re: Activated now then please post info here

      Product: Sky Connect 10/mth with free sky+ box, and installation and 6 mix tv package
      Order Date: 18/12/08 (sky tv was installed on 22/12/08, in time for xmas)
      New Connection: No migrated from BT Option 3
      Router Arrived: 08/01/09
      Connection Due: 12/01/09
      Actually Connected: 12/01/09 (about 9pm ish)
      Up sync speed: 448 kbps
      Down sync speed: 7264 kbps
      Distance from the exchange: 1.5km (approx)


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    3. #352
      samperry209's Avatar
      samperry209 is offline Sky User Member
      Exchange: Littlehampton
      Broadband ISP: O2 Premium
      Router: Non Sky Router
      Sky TV: Sky+ HD
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      Re: Activated now then please post info here

      --------------------------------------------------------------------------------

      Product: Sky Mid
      Order Date: 02/04/08
      New Connection: yes
      Router Arrived: 07/04/08
      Connection Due: 11/04/08
      Actually Connected: 11/04/08 (about 4am ish)
      Up sync speed: 416 kbps
      Down sync speed: 2528 kbps
      Distance from the exchange:5km i think...

    4. #353
      wingman's Avatar
      wingman is offline Sky User Member
      Exchange: Lowestoft
      Broadband ISP: Sky Mid
      Router: Netgear V2 DG934G
      Sky TV: Sky+ HD
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      Re: Activated now then please post info here

      Ordered 5/1/09
      Migrated from BT
      Router delivered 8/1/09
      Connection date 13/1/09
      Actually connected 13/1/09
      D/load speed 1604Kbps
      U/load speed 210Kbps
      Distance from exchange 2.2 miles

    5. #354
      boiler's Avatar
      boiler is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Broadband Unlimited
      Router: Netgear V2 DG934G
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      Re: Activated now then please post info here

      Product Sky Max
      Order Date 6/1/09
      New Connection migration from Virgin
      or
      Migration
      Router Arrived 12/01/09
      Connection Due 16/01/09
      Actually Connected 16/01.09
      Up sync speed 7048kbps
      Down sync speed 673kbps
      Distance from the exchange roughly half a mile

      so far all good.
      Last edited by boiler; 19-01-09 at 07:38 PM.

    6. #355
      KissMyFace's Avatar
      KissMyFace is offline Sky User Member
      Exchange: Ryhope-Sunderland
      Broadband ISP: Sky Broadband Unlimited
      Router: Sagemcom F@ST 2304n
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      Re: Activated now then please post info here

      Order Date - 6th January 2009
      Migration - From Orange using MAC Code
      Router Arrived - 5th February 2009 - SHOCKING!
      Connection Due - 2nd February 2009 - AGAIN VERY SLOW!
      Actually Connected - 2nd February 2009
      Up sync speed - 374kb/s
      Down sync speed - 6846kb/s
      Distance from the exchange - 2miles

    7. #356
      mjdominey's Avatar
      mjdominey is offline Sky User Member
      Exchange: Verwood
      Broadband ISP: Sky Max
      Router: Sagem F@ST 2504
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      Re: Activated now then please post info here

      Order Date: 30/01/09
      Migration: From Entanet using MAC
      Router Arrived: 05/02/09
      Connection Due: 06/02/09
      Actually Connected: 06/02/09 (before 1pm sometime)
      Up Sync Speed: 768kbps
      Down Sync Speed: 4800kbps
      Distance from Exchange: 3.27km straight line distance
      Line Attenuation: 52.0dB
      Noise Margin 7.9dB

      Pleased?: YES! most impressed.

    8. #357
      adamrayner1981's Avatar
      adamrayner1981 is offline Sky User Member
      Exchange: driffield
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Hub SR101
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      Re: Activated now then please post info here

      ordered on 24/jan/09
      Connected 10/2/09
      router arrived 6/2/09
      distance about 2.2km from exchange
      Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
      WAN PPPoA 15261 24603 0 1112 66975 3:16:47
      LAN 15 0 0 0 0 3:17:38
      WLAN 26065 16450 0 68355 1476 3:17:14
      ADSL Link Downstream Upstream
      Connection Speed 8248 kbps 448 kbps
      Line Attenuation 34.0 db 18.0 db
      Noise Margin 11.9 db 22.0 db

      First router didnt work, second works a dream.
      get a good download speed of around 7.9-8.1 mbps not bad for connect bb

    9. #358
      DGAF's Avatar
      DGAF is offline Sky User Member
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      Re: Activated now then please post info here

      New connection
      Ordered Max package: 13/2/09
      Router arrived: 17/2/09
      Connection Due: 20/2/09
      Actually Connected: 19/2/09 late at night

      Downstream: 16378 kbps
      Upstream:796kbps
      Line Attenuation: 20.5db (down) 9.6db (up)
      Noise Margin: 8.5db (down) 14.5 (up)
      Distance from exchange: about 0.4km

      Really pleased all round up to now

    10. #359
      prestonradar's Avatar
      prestonradar is offline Sky User Member
      Exchange: castleford
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      Re: Activated now then please post info here

      Sky package order date. 28/01/2009
      Migration from Be Unlimited
      Router arrived 27/02/2009
      Connection due 04/03/2009
      Actually connected 04/03/2009
      Up sync 6144Kbps
      Down sync 416Kbps
      Dist. from exchange 2.25kms [direct]
      Dist. from exchange 3.70kms[by road approx.]
      According to my Samsknows Performance Monitoring router I am getting between 5250kbps and 5770kbps download and 1030kbps upload. Which is over twice the sync rate shown on my Sagem router..??
      After 1 day however it slunk down to 350kbps; ah well..!!
      Last edited by prestonradar; 07-03-09 at 12:34 AM. Reason: what a difference a day makes..!!
      Old MIG15 pilot.

    11. #360
      WRH2005's Avatar
      WRH2005 is offline Sky User Member
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      Re: Activated now then please post info here

      Glad I found this place actually I've been reading stuff here for a week so that when the switch from B.T to sky arrived I'd be ready.

      Everything works. So I'm happy. I'm not too keen on somethings I have noticed though so far.

      Pings - Pings on my regular CodUO game server (GITS Rhine) are nearly 100. Others are just as bad. Now I used to play for an American clan and had pings this high. Pings on BT were 50ms I at least expected to get that. No worries though because thanks to this forum I know to contact sky to get this dealt with. Max delays...

      Speed - Appears to be capped at 8meg, whilst I'm happy that it's faster than BT it's not much quicker. BT used to sync at 7.2 meg and actual downloads were at about 6 meg. SKY so far is running at 8 and downloading at 7.

      I only just got activated today so I decided get straight in touch with them to see if they'll lower max delay and to confirm if the line is capped at 8meg and if so remove the cap because I think my line could do more.

      So on to those all important stats:

      DownStream Sync Speed = 8096
      UpStream Sync Speed = 768

      Line Attenuation Down=32.0 db UP=18.0 db (Down stream attenuation was 30 db under B.T, I know this can go up with Sky.)

      Noise Margin Down=11.3 db UP=14.0 db

      If they manage to sort this for us then we'll be very happy bunnies. As gamers we value nice pings over speed because we're not great downloaders. Speed is handy at times though. We get the full upload however and I'm very happy about that.

      I know there is also a training period of 10 days so the 8meg could just be part of that, it just seems a bit too precise if you know what I mean.

      Thanks for being a valuable resource.

      EDIT: This morning I've not as yet got and email back from sky except the automated one but the connection sync has gone up to 9meg, which downloads at 8meg. Pings look to have dropped a little to the high 60s - 70s. I've got to say though that after having a few games even at 90ping I found my game a lot smoother than it was at 50 on BT. My lagometer seems to be free of red bars now at least.

      If nothing else it proves my line isn't capped at 8 meg, it could just have synced at that to start with as part of the training period or I could get a mail later telling me they've done whatever it is I'd asked them to.

      A couple of other things I noted was that Attenuation is now at 36db and noise margin now at 7db on downstream connection stats.
      Last edited by WRH2005; 06-03-09 at 07:11 AM. Reason: Changes to connection overnight.

     

     
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