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    Activated now then please post info here

    This is a discussion on Activated now then please post info here within the Sky Broadband help forums, part of the Sky Broadband help and support category; Ordered :16/05/07 New activation on new line in new build house. Router arrived : 23/05/07 - picked up from local ...

    1. #251
      samyeung's Avatar
      samyeung is offline Sky User Member
      Exchange: Dartford
      Broadband ISP: Sky Fibre Unlimited
      Router: Sagem F@ST 2504n
      Sky TV: Sky+HD box
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      May 2007
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      Thumbs up Re: Activated now then please post info here

      Ordered :16/05/07
      New activation on new line in new build house.
      Router arrived : 23/05/07 - picked up from local postoffice.
      Letter confirming activation date: 24/05/07
      Connection date : 25/05/07
      Actual connection : 25/05/07 - was live when I checked at 7am, so must have been overnight.
      DownStream Connection Speed : 16382 kbps
      UpStream Connection Speed : 764 kbps
      Line Attenuation 21.0 db down 11.4 db up
      Noise Margin 6.5 db down 13.5 db up
      Distance from Exchange : ~682 m as crow flies.

      Happy with the speed and service so far. Keeping fingers crossed for stability.


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    3. #252
      CooksterC's Avatar
      CooksterC is offline Sky User Member
      Exchange: Aldershot
      Broadband ISP: Max
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      Re: Activated now then please post info here

      Ordered: 21/05/07
      Migration from PlusNet
      Router Arrived: 25/05/07
      Letter confirming activation : not arrived
      Connection Date: Dunno
      Actual Connection Date : 31/05/07
      DownStream Connection Speed : 2432 Kbps
      Upstreem Connection Speed : 764 Kbps
      Line Attenuation : 63.5 db Down 31.5 db Up
      Noise Margin : 7.0 db Down 10.0 db Up
      Distance from Exchange : 3.27 km

      Happy with speed, I know I am far from the exchange. Will try the test socket later though

    4. #253
      herohonda777's Avatar
      herohonda777 is offline Sky User Member
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      Re: Activated now then please post info here

      Ordered: 22/05/07
      Letter confirming activation : not arrived
      Connection Date: 31/05/07
      Actual Connection Date : 31/05/07
      DownStream Connection Speed : 13929 Kbps
      Upstreem Connection Speed : 764 Kbps
      Line Attenuation : 29.0 db Down 16.9 db Up
      Noise Margin : 7.0 db Down 12.5 db Up
      Distance from Exchange : 1.14 km

      is this ok or is there a problem

      I have got the router stats program running but how to I get the graphs to work and how do i get the stats like everyone else is posting ?

    5. #254
      saleshark's Avatar
      saleshark is offline Sky User Member
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      Re: Activated now then please post info here

      I had a connection date of the 31st May, As of today I still don't have activation and I presume I'm still with my old ISP. My worry is having checked orders on my line there seems to be no open iorders.

      Do I wait until tomorrow night when it will have been three working days after activation date or should I contact Sky BB now??

      I am also correct in think that I will just lose the connection with my current ISP and my current router will show no internet connection???

      Thanks

    6. #255
      newskyBOd's Avatar
      newskyBOd Guest
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      Re: Activated now then please post info here

      Quote Originally Posted by saleshark View Post
      I had a connection date of the 31st May, As of today I still don't have activation and I presume I'm still with my old ISP. My worry is having checked orders on my line there seems to be no open iorders.

      Do I wait until tomorrow night when it will have been three working days after activation date or should I contact Sky BB now??

      I am also correct in think that I will just lose the connection with my current ISP and my current router will show no internet connection???

      Thanks
      most probably your old isp connection will go so i would give sky a ring see what they are saying

    7. #256
      teg's Avatar
      teg
      teg is offline Sky User Member
      Exchange: HIGH WYCOMBE
      Broadband ISP: Base
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      Re: Activated now then please post info here

      Order Date: 27th May
      New Connection (migration from Orange failed)
      Router Arrived: 17th March
      Connection Due: 6th June 2007
      Actually Connected: 6th June 2007
      Up sync speed 416 kbps
      Down sync speed 2048 kbps

      Happy Bunny!

    8. #257
      skotbites's Avatar
      skotbites is offline Sky User Member
      Exchange: Lofthouse Gate
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Hub SR101
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      Re: Activated now then please post info here

      Hi 11sr post here.

      Order Date = 30/5/07
      Migration from BT Option 3
      Router Arrived = 5/6/07 (collected 6/6/07)
      Connection Due = 8/6/07
      Actually Connected = 8/6/07
      Up sync speed = 4608kbps
      Down sync speed = 768kbps
      Distance from the exchange = 2.2km

    9. #258
      Proeliator's Avatar
      Proeliator is offline Sky User Member
      Exchange: Bourne, Lincolnshire
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      Angry Re: Activated now then please post info here

      Order Date = 25/5/07
      Migration from BT Option 1 (MAC Code etc)
      BT Disconnected 09/06/07
      Connection Due = 09/6/07
      Actually Connected = Who knows

      Called Sky and they said BT had not informed them of switch over date, apparently sky informed on the 7th June so Sky not shipped usernames and passwords till then....Username/Password expected 12th, router 13th....

      Complained to SKY and after 4 calls they credited me 5, would rather have broadband working. Bloke on phone said what did I expect for 5 quid... done loads of MAC transfers (34 last month with work) and all smooth, don't think sky is geared up.....

    10. #259
      CrashCourse's Avatar
      CrashCourse is offline Sky User Member
      Exchange: 01383
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      Re: Activated now then please post info here

      Migrating from Plusnet
      Ordered - - 30th May
      Letter rcvd - - 2nd June
      Connection date - - 11th June
      Router arrived - - 5th June
      Actual connection - - 12th June

      No problems at all

      Have not checked out speeds yet but seems faster.

    11. #260
      Bukey's Avatar
      Bukey is offline Sky User Member
      Exchange: Kings Norton (CMKING)
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      Re: Activated now then please post info here

      Ordered: 5th June 2007
      New activation due to moving home (previously with another ISP).
      Router arrived : 11th June 2007
      Informed of activation date by phone: 7th June 2007
      Letter confirming activation date: 12th June 2007
      Connection date: 14th June 2007
      Actual connection : 14th June 2007 - by 1am.
      Package: Sky Max
      DownStream Connection Speed : 6720 kbps
      UpStream Connection Speed : 768 kbps
      Line Attenuation 40.0 db down 25.5 db up
      Noise Margin 10.1 db down 14.0 db up
      Distance from Exchange : Approx 1.55 km straight line (Samknows.com)

      Total days from ordering to live = 9.

     

     
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