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    Dismally Poor Speed

    This is a discussion on Dismally Poor Speed within the Sky Broadband help forums, part of the Sky Broadband help and support category; Bulletin: Yup, speed now up to 9.9MB...

    1. #101
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      Re: Dismally Poor Speed

      Bulletin: Yup, speed now up to 9.9MB
      Danger! Idiot at work.


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    3. #102
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      Re: Dismally Poor Speed

      Just to clear things up; was it the orginal router that was at fault and causing the wireless problems?

      I only ask as i have tried to set one up today and when connected to a PC via CAT5 it is ok, full speed no probs. When when trying to connect to the router via a wireless connection, the wireless PC, being upstair just over to the centre, gets nothing, not even a week signal!

      I work with normal Netgear wireless routers which havn't been "barstardized" and they are normally excellent routers, but this one is causing wireless grief.
      If it was the case of getting a new router i will get a new one sent over.

      thanks
      DJ

    4. #103
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      Re: Dismally Poor Speed

      On Susie's behalf it seems that its either both Routers or not a router fault. We are finding that she gets good speed after a reboot of the router for some hours and then it drops again. Wired or wirless.

      I'm stumped.

    5. #104
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      Re: Dismally Poor Speed

      Just to reinforce that, I don't know that the original router was 'at fault' per se - I might have got the same result by rebooting that one. The 'new' router still has endless speed problems and the only way to sort it out seems to be rebooting it at two hour intervals! There must be more to life than this
      Danger! Idiot at work.

    6. #105
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      Re: Dismally Poor Speed

      I'm looking into this further and be reading some other threads it could be the encryption that is used. Weird i know as WPA shouldn't have an affect on signal strengh. But it seems that if one was to change the encryption from the default WPA to WEP or none at all, this would allow the netgear to throw out a signal that can be detected further away.

    7. #106
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      Re: Dismally Poor Speed

      I really hope that someone somewhere will translate that into idiot-speak for me
      Danger! Idiot at work.

    8. #107
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      Re: Dismally Poor Speed

      By default SKY have enabled an wireless signal encryption, this means that to access the wireless signal that is sent from the router you need to have a code, but like a PIN on a credit card. With out the code/PIN you can't see the signal and thus can't access the internet via that router and wireless signal.
      The first type of encryption that came about was WEP, but this was easily hackable by someone that knew what they were doing so the WiFi alliance introduced a newer version WPA. This is better encrypted, but you need the correct hardware to use this signal. Some older WiFi cards can't communicate via WPA so use WEP, but can be subject to hacking.

      Hope this clears things up a bit

    9. #108
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      Re: Dismally Poor Speed

      d3anjones, I can't see this being related to encryption really. The speed starts off good and then after so long it just drops (it doens't appear to degrade).

      It also, from limited tests, seems to effect the wired connection also.

    10. #109
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      Re: Dismally Poor Speed

      Quote Originally Posted by susie View Post
      I really hope that someone somewhere will translate that into idiot-speak for me
      Its your wireless password dearie...

    11. #110
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      Re: Dismally Poor Speed

      Quote Originally Posted by stevelaw View Post
      d3anjones, I can't see this being related to encryption really. The speed starts off good and then after so long it just drops (it doens't appear to degrade).

      It also, from limited tests, seems to effect the wired connection also.

      that's what i thought, but there is another thread (will try and find it) that reads that by trying this will help the signal strength.
      I'm going to give this again next week when i see my client again with a similar problem to what has been spoken about.

     

     
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