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    Transfering Mac Code "Due To Heavey Demand An Extra 3 Days"

    This is a discussion on Transfering Mac Code "Due To Heavey Demand An Extra 3 Days" within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi, i got a transfer date for the 14th when for when i move to this wonderful world called sky ...

    1. #1
      tomd84's Avatar
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      Transfering Mac Code "Due To Heavey Demand An Extra 3 Days"

      Hi, i got a transfer date for the 14th when for when i move to this wonderful world called sky broadband, but it says it might take an extra 3 days beucase of heavey demand does this mean im going to go without broadband for 3 days or that mean it might just transfer late


      thanks!


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    3. #2
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      Re: Transfering Mac Code "Due To Heavey Demand An Extra 3 Days"

      Due to heavy demand don't be surprised if your router turns up until after you have been switched to Sky. You need the router as that has your login/password encrypted into it and Sky helpdesk do not know what your login/password are.

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      Re: Transfering Mac Code "Due To Heavey Demand An Extra 3 Days"

      Quote Originally Posted by ossie View Post
      Due to heavy demand don't be surprised if your router turns up until after you have been switched to Sky. You need the router as that has your login/password encrypted into it and Sky helpdesk do not know what your login/password are.
      I got my router today i was impressed as i only orderd about 5pm wedesday!, i also got both my letters today as well and i can log in to the portal and send email first attempt, maybe sky is the getting the hang of this broadband!
      So will i be broadband less for a few days or will it just transfer later then the letter said?

      i am on max

    5. #4
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      Re: Transfering Mac Code "Due To Heavey Demand An Extra 3 Days"

      From what I can see the transfer is out of Sky hands. It is down to BT engineers to switch you at the exchange over to Sky. I was switched to Sky on day 12 but got router two days later after badgering Sky helpdesk. As you already have your router you should hopefully have unbroken broadband.

    6. #5
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      Re: Transfering Mac Code "Due To Heavey Demand An Extra 3 Days"

      My Sky BB was actaully working the day after my activation date in the afternoon.

      I think they are just covering themselves if the work is not done on the actual day

     

     

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