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    Connected today, is this ok

    This is a discussion on Connected today, is this ok within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hello. Got connected today one day after the activation day, as this country stops (I didn't go into work so ...

    1. #1
      spawn_e_git's Avatar
      spawn_e_git is offline Sky User Member
      Exchange: LNWGN
      Broadband ISP: NTL World 2mb
      Sky TV:
      Join Date
      Jan 2007
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      Connected today, is this ok


      Got connected today one day after the activation day, as this country stops (I didn't go into work so I'm not complaining ), I did not expect anything today but it's working.

      I've done a lot of reading here of the general problems. I've still got my NTL cable connected and until I'm sure this works OK, I'll keep it.

      Anyway, I've got the base package, I was told by the Sky site that I should be able to get close to the full speed, but the base should be enough as I am on 2mb with NTL and it was OK.

      My stats from the router are (plugged directly into the test socket, no phones connected).

      Connection Speed: 2048/416
      Line Attenuation: 43.0/27.0
      Noise Margin: 24.1/14.0
      I'm 1.92km from the exchange. [LNWGN]

      What is the max speed I could get?
      When I do a speed check from web based speed testers, I get about 1.7meg down and about 350k up.

      Is this about right or should I contact Sky and get them to check something. I assume that my speed is capped so if they "up" the cap a bit I'll get the 2meg?

      I've got seven working days left so if the system is unreliable etc like so many have had here, I'll tell them to poke it and stick with NTL.

      Many thanks.

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    3. #2
      reddwarfcrew's Avatar
      reddwarfcrew is offline Sky User Moderator
      Broadband ISP: Sky Fibre Unlimited Pro
      Router: Sky Hub SR102
      Sky TV: Sky+HD box
      Join Date
      Sep 2006
      Thanked 93 Times in 86 Posts

      Re: Connected today, is this ok

      Thats sounds about right. You are synching at the top speed for base and your actual download rate is 85% of your sync rate which is expected.

      It is very unlikely that you would ever get a true download rate eqaul to your sync speed. In my opinion a difference of 15% is expected.



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