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    Migrating away from sky ...

    This is a discussion on Migrating away from sky ... within the Sky Broadband help forums, part of the Sky Broadband help and support category; Basically want to know what precedures i have to go through to migrate away from sky Ive seen this new ...

    1. #1
      lomaxgr's Avatar
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      Migrating away from sky ...

      Basically want to know what precedures i have to go through to migrate away from sky Ive seen this new rule being brought in on Valentines Day where an ISP must give its customer the MAC code required to migrate, but would i be able to migrate before then? Thanks guys


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    3. #2
      lomaxgr's Avatar
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      Re: Migrating away from sky ...

      bump!

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      Re: Migrating away from sky ...

      You do not 'have' to have a Mac code when changing your lines.

      If you ask, Sky will give you a Mac code when you cancel your subsription.
      If for any reason you don't get one, it will take at least 2 weeks for your line to be released then you will be able to look for another company for your ADSL. But remember that will take another 2 weeks to set up the new one.

      The Mac code is a BT code that identifies your details and line.. makes the change over alot quicker. So if you have not yet cancelled, remember to ask for it. If you have already cancelled I doubt you will be able to ring them to get it and will have to wait.

      The mac code thing has been around for ages, I had to get one a few years back. I suspect a law will come in meaning the code has to be given by law to the customer, where as before it was something you could request.
      Last edited by Scrubbless; 08-02-07 at 03:40 PM.

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      Re: Migrating away from sky ...

      sky havent subscribed to the "gentelmens agreement" on mac codes as far as i can see on the pipex site (this is who i am tempted to change to). but i am sure sky will still give you the mac code

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      Re: Migrating away from sky ...

      Ok thanks guys, so basically i ring up sky asking for this, but then what? Who i do give this code to? Does the 12 month min contract not matter? Thanks again chaps

     

     

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