Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Results 1 to 5 of 5

    broadband connection probs

    This is a discussion on broadband connection probs within the Sky Broadband help forums, part of the Sky Broadband help and support category; PLEASE someone help I can get connected wirelessly to sky but only for 30 secs then i get disconnected. i ...

    1. #1
      Unregistered's Avatar
      Unregistered Guest
      Exchange:
      Broadband ISP:
      Router:
      Sky TV:

      broadband connection probs

      PLEASE someone help

      I can get connected wirelessly to sky but only for 30 secs then i get disconnected.
      i have the sky modem/router and have a Belkin usb adaptor connected to my pc
      I noticed when i was connected wirelessly and clicked on network connections it informed me my network connection was disconnected but just above it had "GATEWAY Connection" and this was connected

      So can someone give me a hand in sorting this problem out as contacting sky is a ordeal
      plus i have checked the help pages and evertything is set up ok (must be if i am connecting)

      please help
      arthur


    2. Advertisement
    3. #2
      sassylady's Avatar
      sassylady is offline Sky User Member
      Exchange: LWKLAN
      Broadband ISP: Max
      Router: Netgear V1 DG834GT
      Sky TV:
      Join Date
      Sep 2006
      Location
      Kings langley
      Posts
      382
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: broadband connection probs

      Firstly have you tried connecting the PC to the router via a Lan connection i.e. cable and also turn off UPnP on the router, and see if that helps.
      Rosie
      12591 kb/s Download 579 kb/s upload

    4. #3
      Unregistered's Avatar
      Unregistered Guest
      Exchange:
      Broadband ISP:
      Router:
      Sky TV:

      Re: broadband connection probs

      UPnP ?? not sure what that is

      yes everything works ok with the cable connected

    5. #4
      sassylady's Avatar
      sassylady is offline Sky User Member
      Exchange: LWKLAN
      Broadband ISP: Max
      Router: Netgear V1 DG834GT
      Sky TV:
      Join Date
      Sep 2006
      Location
      Kings langley
      Posts
      382
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: broadband connection probs

      go to 192.168.0.1 log in admin and sky and upnp is on the left hand side click on it and uncheck the box apply and log out. Having the box ticked can lead to frequent disconnections.
      Rosie
      12591 kb/s Download 579 kb/s upload

    6. #5
      woodbutcher's Avatar
      woodbutcher is offline Sky User Member
      Exchange: congleton
      Broadband ISP: Max
      Router:
      Sky TV:
      Join Date
      Apr 2007
      Posts
      1
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: broadband connection probs

      that's answered my question before i asked it
      many thanks

     

     

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2014. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION