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    Problems Already

    This is a discussion on Problems Already within the Sky Broadband help forums, part of the Sky Broadband help and support category; I gave my MAC code to sky and registerd with them last Monday and its been 9 days and I ...

    1. #1
      hardhousehead's Avatar
      hardhousehead is offline Sky User Member
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      Problems Already

      I gave my MAC code to sky and registerd with them last Monday and its been 9 days and I still have not had a activation date or router. So I called them up and they said the BT system has problerms seeing the SKY order. So they have escalated my order to make it go through "faster". I will be [censored] off if the order dont go through by 2morra and then AOL say to me I gotta pay for the remainder months of my contract as I diidnt migrate before 1st Febuary. Has anyone else had a problem like this?


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    3. #2
      dtr44's Avatar
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      Re: Problems Already

      you may have to tell aol that u need another month [if it is the 1st ur pay away day ]mac only lasts 30 days if not used u stay with ur provider [ie aol] i doubt sky will fix it by tommorow as they are relying on bt to changeover ur adsl to sky [and bt aint breaking their necks to do this [usually 10-15 working days ]go onto sky and ask what theyre gonna do about it mention a rebate or a free month see what they say
      good luck

    4. #3
      hardhousehead's Avatar
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      Re: Problems Already

      I got my mac on monday the 22nd so its not going to expire till the 19th febuary but AOL have told me that If I dont migrate before 1st feb I will have to pay till june for the rest if my contract. Il call sky and tell them that but I dont think it will help.

    5. #4
      hardhousehead's Avatar
      hardhousehead is offline Sky User Member
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      Re: Problems Already

      I just called them today and they said my activation date was today and my line is active. Now this is funny cause im still on AOL and my connection has not gone down and I aint got my router yet which means if my aol connection does stop before I get my router then Il be without internet untill I get the router. I should have never have joined sky :-(

      Also I checked on BT order tracking and nothing has apperd on there either so go figure.
      Last edited by hardhousehead; 01-02-07 at 02:06 PM.

     

     

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