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    Sky Doesn't Connect... Please Advise.

    This is a discussion on Sky Doesn't Connect... Please Advise. within the Sky Broadband help forums, part of the Sky Broadband help and support category; I just switched from NTL 4Mbit line to sky's 16Mbit line (cable to adsl ) But after recieving the router ...

    1. #1
      dajpplanet's Avatar
      dajpplanet is offline Junior Member
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      Sky Doesn't Connect... Please Advise.

      I just switched from NTL 4Mbit line to sky's 16Mbit line (cable to adsl)
      But after recieving the router and trying to connect it didn't work.... So i then phoned up sky telling them it wasn't working, They said it was a problem with BT at my local exchange. 1 week later the fault had apparently been fixed so i tried to connect again but for some reason it won't connect

      1. I plugged the microfilter in
      2. I plugged the DSL cable in to the microfilter and router
      3. I connect the ethernet cable directly to my computer and to the router
      4. I plugged the power cord and in turned it on

      But while its trying to establish the connection i only get 3 light instead of 4

      1. The number 1 light for my ethernet cable
      2. The power light
      3. The wireless light

      for some reason the 4th light (the internet) light isn't on....

      I don't want to phone up SKY again and wait forever like i did before..

      Thanks for you help

      http://www.skyuser.co.uk/forum/regis...225&i=91393060

      PS. Its way past my activation date..


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    3. #2
      stripe's Avatar
      stripe is offline Sky User Member
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      Re: Sky Doesn't Connect... Please Advise.

      do you have a microfilter on every phone and your sky tv box???

    4. #3
      dajpplanet's Avatar
      dajpplanet is offline Junior Member
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      Re: Sky Doesn't Connect... Please Advise.

      Erm... No.... I thought i just needed a microfilter for the router.... Ill go and add microfilter to everything now.

      Thanks for the help

      It worked!!! STRIPE YOU ARE MY HERO

      MY KING!

      Thanks!
      Last edited by dajpplanet; 31-01-07 at 03:39 PM.

    5. #4
      stripe's Avatar
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      Re: Sky Doesn't Connect... Please Advise.

      lol no probs

    6. #5
      dajpplanet's Avatar
      dajpplanet is offline Junior Member
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      Re: Sky Doesn't Connect... Please Advise.

      Ok now the sky isnt working again , and when it did finally connect it was only downloading webpages at about 300bps incredibly slow...

      Is there anything i can do to fix this?

     

     

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