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    BT Tracker?

    This is a discussion on BT Tracker? within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi guys, After my troubles I have just looked on BT tracker and it is saying: Description Product name Quantity ...

    1. #1
      hullcity's Avatar
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      BT Tracker?

      Hi guys,

      After my troubles I have just looked on BT tracker and it is saying:

      Description Product name Quantity Cost Rental
      PROVIDE LLU LINE SHARE PSTN 1 0.0 0.0
      PROVIDE SMPF TO SMPF MIG. ON TACTICAL 1 0.0 0.0

      Does this mean finally my order is accepted?

      Thanks
      hullcity


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    3. #2
      Wheelie's Avatar
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      Re: BT Tracker?

      It would seem so

      Good luck when it happens
      Ray

      Some Advice.. Its always advisable to inform your old ISP as soon as you have migrated that you have moved.
      ______________________________________

      If you would like to know the straight line distance to your exchange then
      click here
      Would you like an idea of the possible speeds you will get with the Max Package then click here or for the Connect Package then click here

    4. #3
      KeithW_88's Avatar
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      Re: BT Tracker?

      After seeing this I thought I would ask in here instead of a new post.

      Today is the activation date but when I look at BT Tracker, I do see the order which from the overview looks like this:

      Placed Description We can do this on: We agreed to deliver by:
      24 Jan 2007 CHANGE 31 Jan 2007 31 Jan 2007

      However when clicking on it, I get this message:

      Order tracking: Landline orders

      We weren't able to retrieve your order information. This could be a temporary system issue, please try again later.

      I have had this come up since the order was placed and didn't think it was a problem but does this mean my connection may not go on today?

    5. #4
      Wheelie's Avatar
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      Re: BT Tracker?

      Hi Keith

      Sorry mate but thats quite normal all you can really do is hope its happening as it should and keep checking back.
      Ray

      Some Advice.. Its always advisable to inform your old ISP as soon as you have migrated that you have moved.
      ______________________________________

      If you would like to know the straight line distance to your exchange then
      click here
      Would you like an idea of the possible speeds you will get with the Max Package then click here or for the Connect Package then click here

    6. #5
      KeithW_88's Avatar
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      Re: BT Tracker?

      ok cool well I just called sky they said it should be on before midnight is what I expected. they also said there are no logged delays etc so should go live today. I off to uni so I will most likely miss it going live knowing me

    7. #6
      Wheelie's Avatar
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      Re: BT Tracker?

      LOL

      Good luck and I hope its live when you get home
      Ray

      Some Advice.. Its always advisable to inform your old ISP as soon as you have migrated that you have moved.
      ______________________________________

      If you would like to know the straight line distance to your exchange then
      click here
      Would you like an idea of the possible speeds you will get with the Max Package then click here or for the Connect Package then click here

    8. #7
      KeithW_88's Avatar
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      Re: BT Tracker?

      I hope so too
      Last edited by Wheelie; 31-01-07 at 01:42 PM. Reason: No need to quote the preceding post.

     

     

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