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    How long ?

    This is a discussion on How long ? within the Sky Broadband help forums, part of the Sky Broadband help and support category; How long does it take on average for an order to come off Skys systems ??? as i started to ...

    1. #1
      jaffaman's Avatar
      jaffaman is offline Sky User Member
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      How long ?

      How long does it take on average for an order to come off Skys systems ??? as i started to cancell on the 14th of Jan due to the hassle i had with them and its still on there system and i think i can apply for a new mac code again soon and i think i will give Sky one last chance


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    3. #2
      radion's Avatar
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      Re: How long ?

      i first started with this problem on the 12th of dec and reordered about 4 days ago ,if that helps

    4. #3
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      Re: How long ?

      Quote Originally Posted by radion View Post
      i first started with this problem on the 12th of dec and reordered about 4 days ago ,if that helps
      Started order on 1st September, cancelled 30th October, still on system on 19th January.

      I'm experiencing 'Schrodinger's Sky Order' at the moment; as long as I don't call them, it is both fixed and not fixed - that's the best odds I have

      From what I can tell, the situation I'm in is quite rare - give them at least 30 days (middle of February) and you should be fine.

    5. #4
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      Re: How long ?

      @jaffman

      After cancelling sky bb back in early october due to no router being supplied I got a new band number in early november but couldnt reorder as the first cancellation hadnt come off sky's software system...

      I was told it would take up to 90 days to clear so I could reorder which it DID...I was told by sky maybe i should join virgin till it cleared..but stayed with my original isp

      Also I was told that due to that cancellation still being live I wouldnt have been able to migrate if I hadnt gone back to my origiinal ISP..

      Good Luck

     

     

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