Previous ISP - Before and after joining Sky Broadband

[Tezcatlipoca]

Previous ISP 1 - ntl (cable)

Speed - 2mbps (what would now be the 4mbps service)
Cost - £24.99/month
Usage Cap - Used to be 30GB/month IIRC, then became "unlimited" (subject to FUP).
Quality of Service - very stable & reliable connection for 5 years (bar a couple of problems), the customer service was often very poor.

Previous ISP 2 - Firefly (ADSL)
Speed - 2mbps (I didn't regrade to "up to" 8mbps RADSL/Max, as by the time that had arrived, I decided to wait for the contract to run out & switch to Sky)
Cost - £24.99/month
Usage cap - 30GB/month (& £1 per extra GB over the 30 IIRC)
Quality of Service - quite stable & reliable connection, excellent customer service.

Current ISP - Sky Broadband Max (ADSL2+)
Speed - "up to" 16mbps, currently ~ 8mbps (line distance/quality)
Cost - £10/month
Usage cap - "unlimited" (subject to FUP).
Quality of Service - some issues so far with stability, but seems to be improving. Not officially used CS/TS yet so can't rate them.

[microknight]

ISP - BT
Speed - 2Meg
Monthly cost - £25.99
Sky Package - Max
Speed - ~12-13Mb
Quality of service compared to previous - Slightly worse due to having to reboot the router every day or so, but the speed is good once that's done.

[ped]

Previous ISP - Freeserve/Wanadoo/Orange
Speed - 2 Meg
Monthly cost - £17.99
Sky package - Mid £5
Speed - 6080 Kbps (Mossywell's Bounce Sky Router )
Speed -5189 download (speedtest.net)

Quality of Service- too early to say,
but 10days to get mac code from orange
signed up online for sky on 5th feb
modem on 7th feb
activated on 14th feb 9days

Quality of Support- via skyuser forum- excellent

[grtc]

ISP - Wanaoo / Orange
Speed - 54 Mbps
Monthly cost - 17.99
Sky Package - Connect
Speed - 100Mbps
Quality of service compared to previous - Same

[Jim Eaton]

ISP - PlusNet
Speed - don't know
Monthly cost - £15.99
Sky package - MAX
Speed - Don't know
Quality of service - Practically non existent, intermittent Internet connection. No password since transfer on 21 November hence no e-mail service. I rue the day I moved to Sky!

[allancoblue]

ISP - Plusnet
Speed - 8MB- actually got 2.5
Monthly cost - £21.99
Sky Package - Max
Speed - 9-12MB
Quality of service compared to previous - Only had it a week,much faster, though connection drops constantly, which is a pain

[johnandciska]

ISP - orange
Speed - 2.2 mb
Monthly cost - £17.99
Sky Package - Max
Speed - none
Quality of service compared to previous - Worse
Remark - I have been without broadband since 8 Nov - the date I switched to sky................

[RzB]

ISP - BT
Speed - 2Mb (Actual 1.8Mb)
Monthly cost - £29.99
Sky Package - Max
Speed - 11.5Mb
Quality of service compared to previous - Same