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    Previous ISP - Before and after joining Sky Broadband

    This is a discussion on Previous ISP - Before and after joining Sky Broadband within the Sky Broadband help forums, part of the Sky Broadband help and support category; Previous ISP - NTL Speed - 4Mb Monthly cost 24.99 per month Sky package - Max Speed - 15.2Mb according ...

    1. #91
      mnp's Avatar
      mnp
      mnp is offline Sky User Member
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      Re: Previous ISP - Before and after joining Sky Broadband

      Previous ISP - NTL
      Speed - 4Mb
      Monthly cost 24.99 per month

      Sky package - Max
      Speed - 15.2Mb according to the router
      Ordered - 30th January
      Activation Date - 8th February
      Actual Activation - 8th February
      Quality of service:

      Its only been a few days since the broadband was activated. At present, the service seems inferior to what I had on NTL at my previous address. With NTL, I could get on the web at anytime I want. Here, I find that web browsing is very slow/unserviceable at peak times. I will post a seperate message about this in another section to avoid contaminating this thread.


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    3. #92
      bisla's Avatar
      bisla is offline Sky User Member
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      Re: Previous ISP - Before and after joining Sky Broadband

      Previuos isp-Euro1net.com
      Speed-1mb
      Cost-10 pm

      Now,
      Sky connect
      Speed-Upto 8mb
      Cost-17 pm

    4. #93
      Kabacus's Avatar
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      Re: Previous ISP - Before and after joining Sky Broadband

      ISP - Telewest
      Speed - 10mb
      Cost - 35
      Sky package - MAX
      Speed - 10mb
      Quality of service compared to previous - Better; speed is consistent and doesn't drop below 1Mb at peak times.

    5. #94
      dflour69's Avatar
      dflour69 is offline Sky User Member
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      Re: Previous ISP - Before and after joining Sky Broadband

      >ISP - Bulldog
      >Speed - 8 Mbps
      >Monthly cost - 10.00
      >Sky Package - Mid
      >Speed - 6.5 Mbps
      >Quality of service compared to previous - Poor (so far). Only been with Sky >since 18th January.


      I posted the above on January 22nd, 4 days after joining Sky. I can now say that I am very happy with my move. My connection has now stabilised and is excellent.




      Also having reverted to a BT line, my phone service has improved 100%.

    6. #95
      Wolvo girl's Avatar
      Wolvo girl is offline Sky User Member
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      Re: Previous ISP - Before and after joining Sky Broadband

      ISP - Orange
      Speed - 1mb
      Monthly cost - 14.99
      Sky Package - Base
      Speed - 2mb
      Quality of service compared to previous - faster speed otherwise no difference.

    7. #96
      mchow's Avatar
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      Re: Previous ISP - Before and after joining Sky Broadband

      Previous ISP - NTL
      Speed - 4 Meg
      Monthly cost - 24.99
      Sky package - Base
      Speed - 2 Meg
      Quality of Service - Same

    8. #97
      hermann's Avatar
      hermann is offline Sky User Member
      Exchange: Stockport
      Broadband ISP: Sky Max/Unlimited
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      Re: Previous ISP - Before and after joining Sky Broadband

      Previous ISP - Freeserve/Wanadoo/Orange

      Speed - Dial Up

      Monthly cost - 14.99 (and had 2nd line so + 12 per month)

      Sky package - Connect and have paid 17 for month 1, 10 for month 2 and supposedly am paying 5 from now on...

      Speed - Up to 8MB

      Quality of Service - Well one was dial up and this is BB, so that goes without saying.

      In terms of Customer service, I never had to contact Orange with any issues and the cancellation was easy.

      Unfortunately my experience with SKY has been as bad as I have ever encountered with any company. At best it's been total misinformation and incompetence on each of the numerous calls I've had to make... at worst, lies. After writing to James Murdoch's office, Customer Relations wrote to me to apologise and said the obvious flaws in training need to be looked at, that SKY have clearly failed me as a customer, and that there is no excuse for the poor level of treatment we've received.
      Last edited by hermann; 12-02-07 at 05:18 PM.

    9. #98
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      Re: Previous ISP - Before and after joining Sky Broadband

      Previous ISP - Blueyonder
      Speed - 10 Meg
      Monthly cost - 34.99
      Sky package - Max
      Speed - 1.5 Meg
      Quality of Service - Pants, cant believe i made the choice to move to SKY. Service drops, slow at peak times. Cant wait for the 12 month contract to finish so i can move back to cable.

    10. #99
      Godzilla's Avatar
      Godzilla is offline Sky User Member
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      Broadband ISP: O2 Standard
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      Re: Previous ISP - Before and after joining Sky Broadband

      ISP - Orange
      Speed - 1 Mbps
      Monthly cost - 27.99
      Sky Package - Max
      Speed - 2.6Mbps
      Quality of service compared to previous - Better

    11. #100
      armchair bri's Avatar
      armchair bri is offline Sky User Member
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      Re: Previous ISP - Before and after joining Sky Broadband

      Isp Aol
      Speed 1m
      Monthly Cost 27.50
      Sky Package Max
      Speed Now 3.5m
      Quality Of Service Worse

     

     
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