Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Results 1 to 9 of 9

    Help!

    This is a discussion on Help! within the Sky Broadband help forums, part of the Sky Broadband help and support category; hi all, im really getting frustrated with my router atm. i can connect to the wireless network i have set ...

    1. #1
      koosh34's Avatar
      koosh34 is offline Sky User Member
      Exchange:
      Broadband ISP: Max
      Router:
      Sky TV:
      Join Date
      Jan 2007
      Posts
      5
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Help!

      hi all,
      im really getting frustrated with my router atm. i can connect to the wireless network i have set up fine. the problem comes when trying to use the net. it allows me to have MSN, and a couple of webpages open. if i put it under any more load the internet just disappears. the wireless connection also drops. i think it could be to do with adjusting router/my internet settings.
      i have checked the noise margin (which seem fine) and some of the other hints on other threads, but not getting anywhere.
      any help would b greatly appreciated
      Last edited by koosh34; 12-01-07 at 04:53 AM.


    2. Advertisement
    3. #2
      Saturday's Avatar
      Saturday is offline Sky User Super Mod
      Exchange:
      Broadband ISP: Sky Broadband Unlimited Pro
      Router: Sky Hub SR102
      Sky TV: Sky+HD box
      Join Date
      Sep 2006
      Posts
      6,086
      Thanks
      20
      Thanked 52 Times in 47 Posts

      Re: Help!

      Two possibilities:
      • you have a very poor wireless signal
      • you have a firewall issue


      If the former then testing with a wired connection would confirm this. Wireless signals can be improved by repositioning the router and/or changing channel.

      If the latter, try temporarily disabling any software firewalls you have e.g. McAfee etc.

      It could of course be neither of these but they are the most likely candidates in the absence of more information.

    4. #3
      koosh34's Avatar
      koosh34 is offline Sky User Member
      Exchange:
      Broadband ISP: Max
      Router:
      Sky TV:
      Join Date
      Jan 2007
      Posts
      5
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Help!

      Ok thanks for the response, i'll give those both a shot and get back to you

    5. #4
      Koala5's Avatar
      Koala5 is offline Sky User Member
      Exchange: Dunstable
      Broadband ISP: Mid
      Router: Netgear V1 DG834GT
      Sky TV:
      Join Date
      Nov 2006
      Posts
      1,894
      Thanks
      9
      Thanked 30 Times in 30 Posts

      Re: Help!

      If you are connecting via wireless make sure uPNP is turned off on the front page of the router menu, If I have it turned on mine my connection slows drastically then dies over a period of about 20 - 25 minutes.

    6. #5
      koosh34's Avatar
      koosh34 is offline Sky User Member
      Exchange:
      Broadband ISP: Max
      Router:
      Sky TV:
      Join Date
      Jan 2007
      Posts
      5
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Help!

      well ive tried turning firewall on/off, no difference there. ill try hooking my laptop up to it wired, thn gonna try changing the wireless channel, but according to windows/d-link software my signal strength is fine.

      thanks for response Koala, bit of a noob question here, what does uPNP actually do? never come across it before.
      Last edited by koosh34; 13-01-07 at 04:11 AM.

    7. #6
      Koala5's Avatar
      Koala5 is offline Sky User Member
      Exchange: Dunstable
      Broadband ISP: Mid
      Router: Netgear V1 DG834GT
      Sky TV:
      Join Date
      Nov 2006
      Posts
      1,894
      Thanks
      9
      Thanked 30 Times in 30 Posts

      Re: Help!

      I dont know!! LOL, bit of a novice myself! but it deffenantly fixed mine as soon as I turn it back on I get issues with very slow page downloads or no page download then eventually I loss the wireless connection. Same for alot of other people as well. I was adviced of that tip on this forum as well.

    8. #7
      koosh34's Avatar
      koosh34 is offline Sky User Member
      Exchange:
      Broadband ISP: Max
      Router:
      Sky TV:
      Join Date
      Jan 2007
      Posts
      5
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Help!

      Ok heres another update. I tried plugging my laptop into the router directly, and yes it works fine with no drop outs! So i assume it must be a problem with my wireless connection? I've tried changing the wireless channel, but still getting the same problem.
      I also turned uPNP off, but that doesnt seem to have made any difference.
      Is there any more information i can get from my router/PC to make the problem easier to diognose?
      Last edited by koosh34; 14-01-07 at 12:11 AM.

    9. #8
      Saturday's Avatar
      Saturday is offline Sky User Super Mod
      Exchange:
      Broadband ISP: Sky Broadband Unlimited Pro
      Router: Sky Hub SR102
      Sky TV: Sky+HD box
      Join Date
      Sep 2006
      Posts
      6,086
      Thanks
      20
      Thanked 52 Times in 47 Posts

      Re: Help!

      Wireless is very prone to interference from electrical devices in the vicinity. Particularly bad are digital/cordless phones though printers, monitors, radios etc can all impact.

      You may find moving the router, sometimes just a few inches will help. As will moving it off the floor and experimenting with the aerial orientation.

      Try auto 108. Some people find this helps though I've no idea why.

    10. #9
      koosh34's Avatar
      koosh34 is offline Sky User Member
      Exchange:
      Broadband ISP: Max
      Router:
      Sky TV:
      Join Date
      Jan 2007
      Posts
      5
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Help!

      Well having moved my digital/cordless phone and TV away from the router, the time before dropping out has increased, but it still always drops out. Different channels make little difference, auto108 is the same too.
      What part of the aerial does the wireless signal "come out of"? Anyone found the best way of arranging it?
      OH and one other thing, could electrical interference here at the wireless card be making a difference?

     

     

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2017. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION