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    just got sky broadband

    This is a discussion on just got sky broadband within the Sky Broadband help forums, part of the Sky Broadband help and support category; oki well i got sky broadband and to be honest the speeds arent that good i was told that i ...

    1. #1
      andy200696's Avatar
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      just got sky broadband

      oki well i got sky broadband and to be honest the speeds arent that good i was told that i would get about 4 mbs or higher but my router is reporting just over 2 and when i say just i mean just my stats are:
      Connection Speed 2208 kbps 768 kbps
      Line Attenuation 51.0 db 29.5 db
      Noise Margin 11.0 db 13.0 db
      should i be getting higher or not and will this change over the days as i have only just being getting sky broadband also im on the max package if that means anything more.


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    3. #2
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      Re: just got sky broadband

      I'd have thought u'd get a little higher with those stats. I can get around 3mb with 56 attenuation. If its over 3mb the line drops though

    4. #3
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      Re: just got sky broadband

      Welcome to the forum Andy

      I suspect you have a line noise problem.

      What are your stats if you connect to the test socket which you will find behind the faceplate of your master socket (assuming you have an NTE5)?

    5. #4
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      Re: just got sky broadband

      well i tryed to look be hind the master socket and there isnt anything there except wires now a while ago i had this discussion with some one and they said that they thing is really old i mean ive lived in this house for 12 years and we havent changed it yet also it has a T in a circle as the logo so thats how old it is so we dont have a test socket

    6. #5
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      Re: just got sky broadband

      hi, have u tryed connecting at different times of the day, ive had my sky broadband for about 2 days now and ive found i get a better connection speed when i connect early in the morning, my line stats are higher than urs yet im connected at around 5 meg, my stats:

      ADSL Link Downstream Upstream
      Connection Speed 5312 kbps 768 kbps
      Line Attenuation 54.0 db 31.5 db
      Noise Margin 7.3 db 13.0 db

    7. #6
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      Re: just got sky broadband

      Welcome to the forum azz1986

      I strongly suggest you read this.

    8. #7
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      Re: just got sky broadband

      yeh i no i put higher where its actually lower, just a typo

    9. #8
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      Re: just got sky broadband

      That's not actually what I meant.

      The link I gave you might help you understand why you see different connection characteristics through the day and what you can do about it.

      Whether you read it of course is up to you.

    10. #9
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      Re: just got sky broadband

      so what is the reason for there being a lower snr at around 5pm, is that to do with sky or just the line.

    11. #10
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      Re: just got sky broadband

      Just to do with the line I think. It happens on all connections, not sure why though sure someone can explain.

     

     

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